Grocery Clerk - Customer-First Service & Freshness

Kroger; Ellensburg (WA); On-site; USD 29,000 - 38,000; Full time

Job summary

Kroger is seeking a Grocery Clerk in Ellensburg, WA to deliver an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager in achieving sales goals and monitor quality assurance standards to ensure customer satisfaction.

Responsibilities include helping customers locate items, promoting specials, stocking shelves, and ensuring product freshness while upholding Kroger's safety practices and policies.

Qualifications

• Customer service skills required.
• Clear communication with customers and team.
• Basic math skills for handling transactions.

Responsibilities

• Assist customers to find products and answer questions.
• Inform customers about specials and promotions.
• Check product quality and expiration dates where applicable.
• Stock, label, and rotate department merchandise.
• Report ordering or shipping discrepancies to the manager.
• Maintain store cleanliness and safety standards.
• Respond to customer inquiries with patience and courtesy.
• Handle transactions accurately and follow cash handling procedures.

Skills

Customer Service Skills

Effective Communication

Basic Math Skills

Job description

Kroger is seeking a Grocery Clerk in Ellensburg, WA to deliver an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager in achieving sales goals and monitor quality assurance standards to ensure customer satisfaction.

Responsibilities include helping customers locate items, promoting specials, stocking shelves, and ensuring product freshness while upholding Kroger's safety practices and policies.