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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Help customers discover new items or products they inquire about.
- Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
- Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
- Provide customers with fresh and non-perishable grocery products they have ordered.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
- Create a welcoming environment, making customers feel important and appreciated.
- Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
- Practice preventive maintenance by inspecting equipment and notifying management of repairs.
- Notify management of customer or employee accidents.
- Work cooperatively in high-paced and sometimes stressful environments.
- Manage conflict reasonably and cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance to resolve issues.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
- Customer Service skills
- Retail experience
About Us
Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We serve customers in 89 stores throughout the state. As part of Kroger, we pride ourselves on diversity, innovation, and creating great experiences for our customers and communities. We value caring, purpose-driven individuals eager to learn and grow with us. Apply today to join our Pick ‘N Save family!
If you need reasonable accommodation during the application process, please call 844-849-7136 or contact the store management.
What You’ll Receive From Us
- Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holidays, and sick pay.
- Emotional and financial support through counseling and financial coaching.
- Associate discounts on various purchases.
- Up to $21,000 in tuition reimbursement.
- Opportunities for growth through training and diverse career paths.
Additional Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Management and Manufacturing
- Industries: Dairy Product Manufacturing