Grocery Clerk

STARK & KNOLL CO LPA; Waterville (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger is seeking a Grocery Clerk to create an outstanding customer experience through exceptional service. Responsibilities include informing customers about food specials, checking product quality, and maintaining a clean environment. Join a leading grocery store dedicated to customer satisfaction and employee growth.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Growth opportunities

Qualifications

• Ability to inform customers about specials and grocery items.
• Experience in a fast-paced environment.
• Skills in maintaining product quality and safety.

Responsibilities

• Inform customers about food specials and recommend grocery items.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Communication

Teamwork

Job description

Job Description: Grocery Clerk

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We continuously innovate to create memorable experiences for our customers, communities, and employees, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients for your success at work and in life. We support your growth with value and care, helping you feed your future. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescription plans.
• Flexible scheduling for full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and tenure.
• Support services like free counseling through our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

For more details, visit our Benefits Page.

Key Responsibilities:

• Inform customers about food specials and recommend grocery items to meet their needs.
• Check product quality, ensure freshness, and review "sell by" dates.
• Provide customers with ordered grocery products, both fresh and non-perishable.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the manager.
• Stay updated on current, upcoming, seasonal, and promotional advertisements.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, and log temperatures regularly.
• Develop product knowledge to respond to customer inquiries and make suggestions.
• Create a welcoming environment where customers feel valued and appreciated.
• Follow safety procedures, identify unsafe conditions, and report them.
• Perform preventive maintenance by inspecting equipment and reporting repairs.
• Notify management of any accidents involving customers or employees.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions of the role with or without reasonable accommodations.