GROCERY/CLERK

Fred Meyer, Inc.; Twin Falls (ID); On-site; USD 17,000 - 22,000; Full time

Job summary

Fred Meyer, Inc. in Twin Falls, Idaho, is seeking a customer service-oriented team member to assist the department manager in achieving sales and profit goals while maintaining a safe, clean shopping environment.

You will deliver outstanding service, answer product questions, stock shelves, and uphold core values of respect, honesty, integrity, and safety. The role emphasizes effective communication, teamwork, and the ability to stay calm under pressure in a busy retail setting.

Qualifications

• Minimum: ability to handle stressful situations
• Minimum: effective communication skills
• Minimum: knowledge of basic math (counting, addition, and subtraction)
• Desired: Retail experience
• Desired: Promote trust and respect among associates
• Desired: Create an environment that makes customers feel welcome, important and appreciated
• Desired: Gain knowledge of products; respond to questions and suggest items
• Desired: Offer product samples to help customers discover new items
• Desired: Inform customers of dairy specials
• Desired: Provide fresh products that customers ordered
• Desired: Recommend items
• Desired: Check product quality and review sell-by dates
• Desired: Label, stock and inventory department merchandise
• Desired: Report ordering/shipping discrepancies
• Desired: Display a positive attitude
• Desired: Stay current with ads
• Desired: Adhere to food safety regulations
• Desired: Maintain proper temperatures and temperature logs
• Desired: Reinforce safety programs and report unsafe conditions
• Desired: Perform preventive maintenance and report repairs
• Desired: Notify management of accidents and safety risks
• Desired: Report all safety risks and illegal activity
• Desired: Work cooperatively in high-paced environments
• Desired: Manage conflicts calmly
• Desired: Be honest and trustworthy with customer and business information
• Desired: Follow directions and seek help to resolve issues
• Desired: Interact with minors, people with special needs, and/or older adults
• Desired: Perform essential functions with or without accommodation

Responsibilities

• Assist department manager in reaching sales and profit goals for the department
• Maintain a safe and clean environment that encourages return visits
• Provide outstanding customer service and address questions about products
• Stock, label, and inventory department merchandise
• Communicate effectively with customers and associates to resolve issues
• Follow safety procedures and report unsafe conditions or incidents
• Support routines for product freshness and temperature control
• Notify management of accidents or safety risks and discrepancies

Skills

Stress management

Communication skills

Math basics

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired

• Retail experience
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of dairy specials.
• Provide customers with fresh products that they have ordered.
• Recommend items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.