Grocery Clerk

Kroger in; Springfield (OH); On-site; USD 28,000 - 35,000; Full time

Job summary

Join Kroger as a Grocery Clerk, where you will create an exceptional customer experience through excellent service. You will assist in maintaining store goals while ensuring customer satisfaction and safety, working in a dynamic and fulfilling environment.

Benefits

Comprehensive benefits including healthcare and counseling

Flexible scheduling with paid time off

Tuition reimbursement of up to $21,000

Associate discounts on purchases

Opportunities for growth via training programs

Qualifications

• Caring, purpose-driven, and eager to learn.
• Ability to work in high-paced environments.

Responsibilities

• Inform customers of food specials and recommend grocery items.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer service

Food safety knowledge

Problem-solving

Teamwork

Communication

Job description

Grocery Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. From a tiny Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, with one purpose: To Feed the Human Spirit. We innovate tirelessly to create memorable experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter. That's why we aim to provide the ingredients you need to create your own recipe for success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited. Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today and join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including physical, emotional, and financial support.
• Wide healthcare coverage options, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, including holidays and sick leave.
• Free counseling and financial coaching through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via training programs and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Key Responsibilities:

1. Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
2. Check product quality, ensure freshness, and review "sell by" dates.
3. Provide customers with ordered grocery products, both fresh and non-perishable.
4. Label, stock, and inventory department merchandise.
5. Report product ordering/shipping discrepancies to the manager.
6. Stay updated with current, upcoming, seasonal, and promotional ads.
7. Adhere to all food safety regulations and guidelines.
8. Maintain proper temperatures in cases and coolers, and keep temperature logs.
9. Develop product knowledge and assist customers with questions and suggestions.
10. Create a welcoming environment, making customers feel valued and appreciated.
11. Follow safety procedures, identify unsafe conditions, and notify management.
12. Inspect equipment regularly and report repairs needed.
13. Notify management of accidents involving customers or employees.
14. Work cooperatively in a high-paced, sometimes stressful environment.
15. Manage conflicts in a reasonable and cooperative manner.
16. Handle customer and business information with honesty and integrity.
17. Follow directions and seek assistance to resolve issues.
18. Support interactions with minors, individuals with special needs, and older adults.
19. Perform essential job functions with or without reasonable accommodations.