Grocery Clerk

Ontario Trillium Foundation; San Francisco (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Gus's in San Francisco seeks a Grocery Clerk to provide exceptional service and quality products to customers. You will greet customers, help them find items, and assist with grocery needs while maintaining displays and store cleanliness.

This role requires working in a fast-paced environment with a focus on accuracy, safety, and great customer interactions. Flexibility for mornings, weekends, and holidays is preferred.

Qualifications

• Must be able to work in a fast-paced retail setting.
• Commitment to quality and customer satisfaction.
• Ability to communicate with English-speaking customers.
• Able to lift up to 50 pounds and perform physical tasks.

Responsibilities

• Provide excellent, friendly and knowledgeable customer service.
• Greet customers, help them find products and assist with grocery needs.
• Maintain proper store presentation and product displays.
• Keep store and storage areas clean.
• Follow manager instructions and safety procedures.
• Operate equipment safely.
• Check shelves for spoiled or damaged products and rotate stock.
• Maintain spoilage, transfer, and shrink logs.

Skills

Fast-paced environment

Customer service

English communication

Flexible schedule

Job description

The Position

Reporting to the Grocery Department Manager, the Grocery Clerk provides exceptional service and quality products for our valued customers.

Responsibilities

• Provide excellent, friendly and knowledgeable customer service. It is our job to make sure the customer leaves satisfied, so great customer service is a MUST.
• Greet customers as you work, help them find products and assist them with their grocery needs.
• Make sure the store is properly faced, merchandised and that the products are displayed well.
• Ensure cleanliness of store and storage areas.
• Take instruction, direction, and follow the procedures provided by your manager.
• Safely operate and use the equipment.
• Examine the shelves daily for products that are spoiled and/or damaged.Maintain orderly rotation of stock.
• Keep accurate spoilage, transfer, and shrink logs.

Qualifications

• Proven ability to work in a fast-paced environment, with a sense of urgency while still maintaining great customer service and accuracy.
• Committed to providing quality goods, championing local purveyors, and advocating for environmental stewardship.
• Must be able to communicate with customers who speak only English.
• A sense of humor and the ability to find fulfillment in engaging with customers.
• Open schedule is preferred, mornings, weekends and holidays are a must.
• Must be 18 years of age or older.

Physical Requirements/Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing, and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

This job posting describes the general requirements of this job. It is not a complete statement of duties, responsibilities or requirements.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Gus’s is an Equal Opportunity Employer. We do not discriminate on the basis of ancestry, race, color, national or ethnic origin, sex, sexual identity, sexual orientation, age, creed, genetic information, religion, physical or mental disability, medical condition, pregnancy, gender identity or expression, marital status, citizenship status, military or veteran status, or other basis protected by applicable federal or California state law.