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Responsibilities
- Create an outstanding customer experience through exceptional service.
- Establish and maintain a safe and clean environment that encourages our customers to return.
- Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
- Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
About Smith's
Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of the Kroger family, we are committed to bringing diverse teams together with a common purpose: To Feed the Human Spirit. We focus on creating positive experiences for our customers, communities, and colleagues, with food at the heart of it all.
What You'll Receive
- Comprehensive benefits supporting your well-being, including healthcare, dental, vision, and prescription coverage.
- Flexible scheduling with paid time off, including holidays and sick leave based on eligibility.
- Emotional and financial support through counseling and financial coaching.
- Associate discounts on various purchases.
- Up to $21,000 in tuition reimbursement over your career.
- Opportunities for growth through training programs and diverse career pathways.
Minimum Qualifications
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Preferred Experience
- Customer Service skills
- Retail experience
Essential Job Functions
- Assist customers with discovering and selecting products.
- Inform customers of specials and recommend items to meet their needs.
- Check product quality and review 'sell by' dates.
- Provide ordered grocery products to customers.
- Label, stock, and inventory merchandise.
- Report discrepancies and stay current with store promotions.
- Adhere to food safety regulations and maintain proper temperatures.
- Maintain product knowledge and create a welcoming environment.
- Follow safety procedures and report unsafe conditions.
- Perform equipment inspections and report repairs.
- Handle customer or employee accidents appropriately.
- Work cooperatively in a high-paced environment and manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support minors, individuals with special needs, and older adults.
Additional Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Management and Manufacturing
- Industries: Human Resources Services