Grocery Clerk

Kroger Mountain View Foods; Provo (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated Grocery Clerks to enhance customer experiences through exceptional service. In this role, you will assist customers in finding products, maintain product quality, and ensure a clean and safe environment. With flexible scheduling options and a commitment to employee well-being, this position offers a pathway for growth and development. Join a team that values respect, integrity, and community, and be part of a company that strives to feed the human spirit. Your potential is unlimited with us!

Benefits

Healthcare Coverage

Flexible Scheduling

Emotional and Financial Support

Associate Discounts

Tuition Reimbursement

Training Programs

Qualifications

• Knowledge of basic math (counting, addition, and subtraction).
• Ability to provide excellent customer service in a fast-paced environment.

Responsibilities

• Assist customers in discovering new products and inform them of specials.
• Ensure product quality and maintain inventory for the grocery department.
• Create a welcoming environment for customers and manage conflicts effectively.

Skills

Basic Math Skills

Customer Service

Product Knowledge

Conflict Management

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Essential Job Functions:
2. Grocery Clerk helps customers discover new items or products they inquire about.
3. Informs customers of food specials and recommends grocery items to ensure they get the products they want and need.
4. Checks product quality to ensure freshness, reviews "sell by" dates, and takes appropriate action.
5. Provides customers with fresh and non-perishable grocery products they have ordered.
6. Recommends grocery items to customers to ensure they get the products they want and need.
7. Labels, stocks, and inventories department merchandise.
8. Reports product ordering/shipping discrepancies to the department manager.
9. Stays current with present, future, seasonal, and special ads.
10. Adheres to all food safety regulations and guidelines.
11. Ensures proper temperatures in cases and coolers are maintained and temperature logs are kept.
12. Gains and maintains knowledge of products sold within the department and responds to questions and makes suggestions about products.
13. Creates an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
14. Reinforces safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
15. Practices preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs needed.
16. Notifies management of customer or employee accidents.
17. Works cooperatively in a high-paced and sometimes stressful environment.
18. Manages conflict in a reasonable, nonconfrontational, and cooperative manner.
19. Acts with honesty and integrity regarding customer and business information.
20. Follows directions and seeks assistance when necessary to resolve issues.
21. Provides support and assistance to minors, individuals with special needs, and older adults.
22. Performs essential functions of the position with or without reasonable accommodation.

Qualifications

1. Minimum Position Qualifications:
2. Knowledge of basic math (counting, addition, and subtraction).
3. Desired Previous Job Experience:

Job Info

• Job Identification 120284
• Job Category Store Operations
• Posting Date 05/05/2025, 04:00 AM
• Locations 350 N Freedom Blvd, Provo, UT, 84601, US

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• Wide range of healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, holiday, and sick pay based on eligibility and service length.
• Emotional and financial support with free counseling and financial tools.
• Associate discounts on purchases including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Potential for growth through training programs and diverse career pathways.

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. We take pride in bringing diverse teams together with one purpose: To Feed the Human Spirit. We innovate to create amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

People matter. We provide the ingredients for your success at work and in life. We support your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!