Grocery Clerk

Quality Food Centers; Portland (OR); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is looking for passionate individuals to join their team and create outstanding customer experiences. This role focuses on providing exceptional service, ensuring product quality, and maintaining a safe environment. With flexible scheduling and opportunities for growth, this position is perfect for those who are caring, purpose-driven, and eager to learn. Join a company that values diversity and inclusion, and help feed the human spirit while building a rewarding career.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Employee Assistance Program

Tuition reimbursement

Associate discounts

Qualifications

• Strong customer service skills and effective communication.
• Ability to perform basic math operations.

Responsibilities

• Assist customers in discovering new products and inform them of specials.
• Ensure product quality and maintain inventory standards.
• Comply with safety regulations and create a welcoming environment.

Skills

Customer Service Skills

Effective Communication Skills

Basic Math Knowledge

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we're proudly serving QFC customers in 59 stores throughout Washington and Oregon.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our QFC family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to notify store management.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Support and assist through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential functions of this position with or without reasonable accommodation.