Grocery Clerk

Kroger Mountain View Foods; Oak Creek (WI); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading grocery retailer in Wisconsin is seeking part-time associates to enhance customer experiences through exceptional service. Responsibilities include assisting customers with product inquiries, ensuring product quality, and maintaining a clean environment. Join a supportive team that values diversity and offers growth opportunities.

Benefits

Healthcare Coverage

Flexible Scheduling

Counseling Services

Associate Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• Customer service skills required.
• Effective communication skills necessary.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Effective Communication

Job description

3 days ago Be among the first 25 applicants

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and store.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. Today, we serve customers in 89 stores across the state. As part of Kroger, we value diversity and aim to create positive experiences for customers and employees alike. We offer opportunities for growth, learning, and a supportive work environment.

If you need reasonable accommodation to apply or participate in the process, please call 844-849-7136 or contact store management.

What You’ll Receive From Us

Our benefits include healthcare coverage, flexible scheduling, counseling services, associate discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Dairy Product Manufacturing