Grocery Clerk

Roche Bros. Supermarkets; Millis (MA); On-site; USD 21,000 - 25,000; Full time

Job summary

Roche Bros. Supermarkets in Millis, MA is seeking a grocery stock associate to keep shelves stocked, display cases refreshed, and products rotated for quality and freshness.

You will greet customers, assist with shopping, and work with the team to maintain a clean, organized department and strong customer service. The role requires the ability to lift, move, and stock items safely; basic English communication; and availability to work a schedule aligned with store needs.

Qualifications

• Must be 16 years of age; (18 to use compactor)
• Must complete training in the grocery operation
• Ability to prioritize work load and have sense of urgency
• Must be able to read, write, speak, and understand English, with the ability to follow instructions
• Ability to work a scheduled based on the business needs of the store location
• Authorized to work within the U.S.

Responsibilities

• Greet assist and thank customers in a prompt, courteous and friendly manner
• Commit to the "Golden Rule" and work with other associates to build a strong grocery team
• Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO)
• Receive and unload deliveries, check for accuracy, and store product in designated area
• Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out)
• Clean shelves as they are restocked, fill and build displays, and make sure these are blocked and straightened
• Help to keep the department merchandised in accordance with the needs of the community
• Return all overstock to stockroom in an organized manner
• Perform price changes when necessary
• Notify grocery manager of potential shrink problems (damaged or missing merchandise), out-of-stock items on shelf, potential security problems, and customer requests/complaints
• Practice the "Cleaner's Creed" and proper sanitation procedures
• Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately
• Keep sales and work area swept clean, orderly, and free from safety hazards; report hazards to management
• Exercise proper safety practices when lifting or moving product or using equipment and tools

Skills

Customer service

Attention to detail

Prioritize workload

English literacy

Tools

Pallet jack

Pricing gun

Trash compactor

Job description

To stock merchandise on shelves and displays throughout the department in a careful, clean, neat and expedient manner; ensuring that all product is fresh, rotated and well stocked for our customers while maintaining great customer service.

• Must be 16 years of age; (18 to use compactor)
• Complete training in the grocery operation.
• Ability to prioritize work load and have sense of urgency.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a scheduled based on the business needs of the store location.
• Authorized to work within the U.S.

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

• Greet assist and thank customers in a prompt, courteous and friendly manner.
• Commit to the "Golden Rule" and work with other associates to build a strong grocery team.
• Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Receive and unload deliveries, check for accuracy, and store product in designated area.
• Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
• Clean shelves as they are restocked, fill and build displays, and make sure these are blocked and straightened.
• Help to keep the department merchandised in accordance with the needs of the community.
• Return all overstock to stockroom in an organized manner.
• Perform price changes when necessary.
• Notify grocery manager of potential shrink problems (damaged or missing merchandise), out-of-stock items on shelf, potential security problems, and customer requests/complaints.
• Practice the "Cleaner's Creed" and proper sanitation procedures.
• Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
• Keep sales and work area swept clean, orderly, and free from safety hazards; report hazards to management.
• Exercise proper safety practices when lifting or moving product or using equipment and tools.

Secondary Job Functions

• Assisting the front end with bagging at busy times.
• Present favorable impression in dress, personal hygiene and business attitude.
• Properly dispose of trash.
• Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Other duties assigned by management.

Physical Demands

• Sitting, pulling up to 500 lbs, climbing up to 8 feet, and smelling.
• 1-33% (O) Occasionally
• Walking on title or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, couching, handling, fingering, feeling, crawling, and talking.
• 34-66% (F) Frequently
• Standing on title or concrete, reaching at waist or overhead, seeing and hearing.
• 67-100% (C) Continuously

Safety Risk Factors

• Loud noise, slipper or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
• 1-33% (O) Occasional
• Twisting of back and neck and hazardous equipment (mechanical moving parts).
• 34-66% (F) Frequently

Machines, tools, and equipment utilized

• Pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, display dividers, approved cleaning supplies

Repetitive Action

Continuous movement of entire body.

Working Conditions

Working environment is inside and outside, and may include exposure to cold temperatures.

Hiring Range

In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.