Grocery Clerk

Kroger; Los Angeles (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in creating outstanding customer experiences. This role emphasizes exceptional service and maintaining a safe, clean environment that encourages customer loyalty. You will assist in achieving sales goals while ensuring that customers receive fresh products and the best service possible. With a focus on core values like respect and integrity, this position offers opportunities for personal growth and development. If you are passionate about customer service and thrive in a dynamic environment, this is the perfect opportunity for you.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement

Associate discounts

Training programs

Qualifications

• Ability to perform basic math functions.
• Knowledge of customer service principles.

Responsibilities

• Assist customers in discovering products and food specials.
• Ensure product quality and freshness.
• Maintain a clean and safe shopping environment.

Skills

Basic Math Skills

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
3. Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products they have ordered.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Stay current with present, future, seasonal, and special ads.
8. Adhere to all food safety regulations and guidelines.
9. Ensure proper temperatures in cases and coolers are maintained and logs are kept.
10. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions.
11. Create a welcoming environment for customers, making them feel important and appreciated.
12. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
13. Inspect equipment regularly and notify management of repairs needed.
14. Notify management of customer or employee accidents.
15. Work cooperatively in a high-paced and sometimes stressful environment.
16. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance when needed to resolve issues.
19. Support and assist minors, individuals with special needs, and older adults through direct interaction.
20. Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math (counting, addition, and subtraction).

Desired Previous Job Experience:

Job Info

• Job Identification 118482
• Job Category: Store Operations
• Posting Date: 05/06/2025, 02:06 PM

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training programs and career pathways.

We take pride in our history and commitment to diversity, innovation, and creating great experiences for customers and employees alike. Join us and be part of our Kroger family!