Grocery Clerk

Kroger; Lexington (KY); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to join their team. In this role, you will create outstanding customer experiences by providing exceptional service and maintaining a safe, clean environment. You will assist customers in discovering products, ensuring freshness, and adhering to food safety regulations. This part-time position offers a chance to grow within a company that values diversity and innovation, making it a perfect opportunity for those passionate about food and customer service. Join a team that is committed to feeding the human spirit and creating great experiences for all.

Benefits

Healthcare benefits

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication skills for assisting customers.

Responsibilities

• Help customers discover new grocery items and inform them of specials.
• Check product quality and ensure freshness of items.

Skills

Customer Service skills

Effective communication skills

Basic math skills

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict reasonably, nonconfrontationally, and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

From a single Cincinnati grocery store over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We are committed to feeding the human spirit by creating great experiences for our customers, communities, and team members. We value diversity, innovation, and a passion for food and people. We offer opportunities for growth, learning, and a fulfilling career.

What You’ll Receive From Us

The Kroger family offers comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail

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