Grocery Clerk

Kroger; Greenwood Village (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery retailer as a Grocery Clerk, where you'll create outstanding customer experiences through exceptional service. Responsibilities include assisting customers, maintaining product quality, and supporting diverse customer needs. Enjoy comprehensive benefits and growth opportunities in a supportive environment.

Benefits

Healthcare

Paid time off

Mental health resources

401(k)

Life insurance

Bonuses

Discounts

Tuition assistance

Training programs

Qualifications

• Customer service skills required.
• Effective communication skills necessary.
• Basic math knowledge needed.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

Retail experience

Job description

Join to apply for the Grocery Clerk role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines, maintaining proper temperatures and logs.
• Gain knowledge of products and respond to customer questions, making suggestions as needed.
• Create a welcoming environment for customers by answering questions and making them feel valued.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Assist in managing conflicts and handle customer and employee incidents appropriately.
• Support and assist diverse customer needs, including minors, individuals with disabilities, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Colorado, King Soopers merged with The Kroger Company in 1983. We serve customers in over 115 stores across Colorado and Wyoming. As part of Kroger, we are committed to diversity, innovation, and community engagement. We aim to create amazing experiences for customers, communities, and employees, with food at the heart of it all.

What You’ll Receive From Us

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, mental and financial support, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

About The Team

We support and reward our associates with benefits promoting physical, emotional, and financial well-being, including health care, paid time off, mental health resources, discounts, and career development. Join us to make a difference in our communities and grow your career with us.

Additional Benefits

• Health & Well-being: Healthcare, paid time off, mental health resources
• Financial: 401(k), life insurance, bonuses, discounts
• Growth & Development: Tuition assistance, training programs

If you are caring, purpose-driven, and eager to learn, apply today to join our King Soopers family!