Grocery Clerk

Kroger Family of Companies; Fort Collins (CO); On-site; USD 26,000 - 36,000; Full time

Job summary

Kroger Family of Companies in Fort Collins, CO is seeking a Grocery Clerk to assist customers, keep shelves stocked, and promote specials. You will help customers find items, check freshness, and ensure a welcoming shopping experience.

The role requires good communication, basic math, and reliable service. Previous retail or customer service experience is a plus, and you must follow safety guidelines and maintain product quality.

Qualifications

• Customer service skills and ability to assist customers.
• Clear communication and interpersonal skills.
• Basic math ability for handling cash and transactions.

Responsibilities

• Help customers locate products and answer questions.
• Inform customers about specials and promotional items.
• Check product freshness and review sell-by dates.
• Stock and label department merchandise; ensure inventory accuracy.
• Assist with ordering and reporting discrepancies to management.
• Maintain safe temperatures and cleanliness; follow safety guidelines.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

RESPONSIBILITIES

Essential Job Functions:

• Grocery Clerk helps customers discover new items or products they inquire about.
• Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

$19.40 - $26.35 per hour