Grocery Clerk

Kroger; Crystal Lake (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery store as a Grocery Clerk, where you'll create exceptional customer experiences through service and support. You'll assist customers with their needs, maintain product quality, and ensure a clean environment. This part-time role offers growth opportunities and comprehensive benefits.

Benefits

Healthcare

Flexible Scheduling

Counseling

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Customer service skills and effective communication are essential.
• Basic math skills required for counting and calculations.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and maintain a clean environment.
• Adhere to food safety regulations and assist customers.

Skills

Customer Service

Effective Communication

Basic Math

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines, maintaining proper temperatures and logs.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions.
• Create a welcoming environment for customers by answering questions and providing assistance.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve Mariano’s customers in over 40 stores in the Chicago Metro area. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a purpose to Feed the Human Spirit. We innovate to create memorable experiences for customers, communities, and colleagues, with food at the heart of it all.

We value people and strive to provide the ingredients for success at work and in life. Whether seeking a part-time role or a new career path, apply today to join our Mariano’s family! For reasonable accommodation during the application or pre-hiring process, call 844-849-7136 or contact the store management.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail