Grocery Clerk

Kroger; Cookeville (TN); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to create exceptional customer experiences through outstanding service. This part-time role involves assisting customers with their grocery needs, ensuring product quality, and maintaining a safe and clean environment. The ideal candidate will embrace the company's core values and work cooperatively in a fast-paced environment. Join a team dedicated to innovation and community engagement, and enjoy a range of benefits designed to support your growth and success.

Benefits

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Opportunities for advancement

Training programs

Qualifications

• Strong customer service and communication skills are essential.
• Basic math skills for handling transactions and inventory.

Responsibilities

• Assist customers in discovering products and inform them of specials.
• Ensure product quality and maintain a clean environment.
• Adhere to food safety regulations and guidelines.

Skills

Customer Service skills

Effective communication skills

Basic math skills

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain product knowledge to respond to questions and make suggestions.
• Create a welcoming environment for customers by answering questions about products.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and reporting repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We are committed to bringing diverse teams together with a shared passion for food and people, with the purpose to "Feed the Human Spirit." We focus on innovation and creating exceptional experiences for our customers, communities, and employees, with food at the core.

We value our people and strive to provide the resources you need to succeed at work and in life. We support your growth with comprehensive benefits, training programs, and career opportunities. Join us and become part of the Kroger family!

Benefits

Our benefits include healthcare coverage, flexible scheduling, employee discounts, tuition reimbursement, and opportunities for advancement and training. For more details, visit our Benefits Page.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail

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