Grocery Clerk

Kroger; Castle Rock (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading grocery retailer in Colorado is seeking a Grocery Clerk to enhance customer experiences through exceptional service. Responsibilities include assisting customers, maintaining product quality, and ensuring a safe environment. Join a team that values diversity and community engagement while offering growth opportunities and comprehensive benefits.

Benefits

Comprehensive healthcare

Flexible schedules

Emotional and financial support resources

Associate discounts

Tuition reimbursement

Growth opportunities

Participation in 401(k)

Life insurance

Bonuses

Qualifications

• Customer service skills required.
• Effective communication skills essential.
• Knowledge of basic math needed.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Effective Communication

Basic Math

Education

Retail Experience

Job description

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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
3. Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
4. Provide customers with ordered fresh and non-perishable grocery products.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Stay current with present, future, seasonal, and special ads.
8. Adhere to all food safety regulations and guidelines.
9. Ensure proper temperatures in cases and coolers are maintained; keep temperature logs.
10. Gain knowledge of products sold within the department; respond to questions and make suggestions.
11. Create an environment where customers feel welcome, important, and appreciated by answering questions about products.
12. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
13. Practice preventive maintenance by inspecting equipment and notifying management of repairs.
14. Notify management of customer or employee accidents.
15. Work cooperatively in high-paced and sometimes stressful environments.
16. Manage conflict reasonably, non-confrontationally, and cooperatively.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance to resolve issues.
19. Support and assist minors, individuals with special needs, and older adults.
20. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we serve customers in over 115 stores across Colorado and Wyoming. As part of Kroger, we pride ourselves on diverse teams and a shared purpose: To Feed the Human Spirit. We innovate and create memorable experiences for customers, communities, and employees, with food at the core.

People matter. We provide the ingredients for success at work and in life, supporting growth, learning, and career advancement. Whether seeking part-time work or a new career, apply today and join our King Soopers family!

What You’ll Receive From Us

• Comprehensive healthcare, including medical, dental, vision, and prescriptions.
• Flexible schedules with paid time off, holidays, and sick leave.
• Emotional and financial support resources.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Growth opportunities through training and career pathways.

About The Team

We support our associates with benefits promoting well-being, including health, financial, and growth programs. Our community initiatives include Zero Hunger | Zero Waste and Diversity, Equity, and Inclusion efforts. Learn more at thekrogerco.com.

Additional Benefits

• Health care, paid time off, mental health resources.
• Participation in 401(k), life insurance, bonuses, discounts.
• Tuition assistance, scholarships, training programs.

If you’re caring, purpose-driven, and eager to learn, your potential is unlimited. Apply now to become part of our team!