Grocery Clerk

Kroger; Casa Grande (AZ); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Grocery Clerk to create outstanding customer experiences through exceptional service. In this entry-level role, you'll assist customers in discovering new products, maintain a clean and safe environment, and support the department manager in achieving sales goals. With a focus on respect, integrity, and diversity, this position offers a chance to thrive in a dynamic retail environment while contributing to a company that values its employees and customers alike. Join a team dedicated to providing exceptional service and making a positive impact in the community.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Employee Assistance Program

Tuition reimbursement

Associate discounts

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication skills for assisting customers.

Responsibilities

• Help customers discover new products and inform them of specials.
• Check product quality and maintain a clean environment.
• Adhere to food safety regulations and ensure customer satisfaction.

Skills

Customer Service

Effective Communication

Basic Math

Job description

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with grocery products they have ordered, both fresh and non-perishable.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, and keep temperature logs.
• Gain knowledge of products sold within the department and respond to customer questions with suggestions.
• Create a welcoming environment for customers, making them feel valued and appreciated.
• Reinforce safety programs, comply with safety procedures, and report unsafe conditions.
• Inspect equipment regularly and notify management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Desired Previous Job Experience

• Customer Service skills
• Retail experience

About Us

Based in Arizona, Fry’s Food Stores merged with The Kroger Company in 1983. Today, we serve customers in over 120 stores throughout Arizona. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a focus on creating exceptional experiences for customers and communities. We value diversity, innovation, and growth, offering opportunities for career development and success.

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Support through Employee Assistance Program and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and diverse career paths.

For more information about benefits and eligibility, visit our Benefits Page!

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail