Grocery Clerk

Kroger; Burien (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

Kroger is seeking a Grocery Clerk to provide exceptional customer service, maintain a clean environment, and assist in meeting sales goals. The role involves helping customers, managing inventory, and ensuring food safety. Join a diverse team passionate about food and community.

Benefits

Healthcare

Paid time off

Counseling

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Customer service skills are essential.
• Effective communication and basic math skills required.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and ensure freshness.
• Adhere to food safety regulations and guidelines.

Skills

Customer Service skills

Effective communication skills

Basic math skills

Job description

Join to apply for the Grocery Clerk role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and store.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to store management.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve customer and business issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we serve customers in over 120 stores across Oregon, Washington, Idaho, and Alaska.

As part of the Kroger family, we pride ourselves on diverse teams passionate about food and people, with a shared purpose: To Feed the Human Spirit. We innovate continually to create great experiences for our customers, communities, and colleagues, with food at the center.

We value people and aim to provide the ingredients for success at work and in life. Whether seeking part-time work or a new career, apply today to join our Fred Meyer family!

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, paid time off, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.