Grocery Clerk

Kroger Mountain View Foods; Bothell (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery store dedicated to creating exceptional customer experiences. This role emphasizes outstanding service, maintaining product quality, and adhering to food safety standards. As part of a large, community-focused company, you'll have opportunities for growth and development while ensuring customers feel valued and appreciated. With a commitment to safety and integrity, this position is perfect for those looking to make a positive impact in a fast-paced environment.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Knowledge of basic math (counting, addition, and subtraction).
• Ability to work in a high-paced environment.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and ensure freshness of grocery items.
• Adhere to food safety regulations and maintain a clean environment.

Skills

Basic Math Skills

Customer Service

Conflict Resolution

Food Safety Knowledge

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions.
• Create an environment where customers feel welcome, important, and appreciated by answering questions about products.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict reasonably, non-confrontationally, and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math (counting, addition, and subtraction).

Desired Previous Job Experience:

Job Info

• Job Identification 119779
• Job Category Store Operations
• Posting Date 05/05/2025, 04:00 AM
• Locations 22833 Bothell Everett Hwy, Bothell, WA, 98021, US

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and diverse career paths.

From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation's largest grocer with nearly 2,800 stores across 35 states. We are committed to creating amazing experiences for our customers, communities, and team members, with food at the heart of it all. We value people and strive to provide the ingredients for your success at work and in life. Whether seeking a part-time role or a new career, we invite you to apply and join our Kroger family!