Grocery Clerk

Kroger Mountain View Foods; Bellevue (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery store as a Grocery Clerk, where you'll create exceptional customer experiences through outstanding service. Responsibilities include assisting customers, managing product quality, and maintaining a safe environment. We value diversity and offer comprehensive benefits to support your career growth.

Benefits

Healthcare

Flexible Scheduling

Tuition Reimbursement

Associate Discounts

Growth Opportunities

Qualifications

• Customer service skills required.
• Effective communication skills needed.
• Basic math knowledge necessary.

Responsibilities

• Assist customers in discovering new products.
• Check product quality and ensure freshness.
• Maintain a clean and safe environment.

Skills

Customer Service

Effective Communication

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, and keep temperature logs.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions.
• Create a welcoming environment for customers, making them feel important and appreciated.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced and stressful environments.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we serve QFC customers in 59 stores across Washington and Oregon. As part of Kroger, we are committed to diversity, innovation, and community engagement. We offer a supportive environment to help you grow your career and succeed.

What You’ll Receive From Us

We provide comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities. For more info, visit our Benefits Page!

About The Team

Pay is determined at store level based on experience. We offer benefits that support your physical, emotional, and financial well-being, along with community involvement and diversity initiatives. Benefits include health care, paid time off, mental health resources, 401(k), life insurance, bonuses, discounts, tuition assistance, and training programs.

If you’re caring, purpose-driven, and eager to learn, apply today and join our QFC family!