Grocery Center Store Lead – Service & Ops Champion

Food Lion; Danville (VA); Híbrido; USD 26.000 - 36.000; Jornada completa

Descripción de la vacante

Food Lion in Danville, VA is seeking a Center Store Associate to assist the Center Store Manager and help maintain a high standard of customer service in the Grocery department. You will help train and schedule the stock crew, ensure stock and shelves meet company policies, and uphold food safety and safety guidelines.

The role emphasizes fast, friendly service, proper handling of merchandise, and adherence to store procedures.

Formación

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsabilidades

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Ensure the Center Store (Grocery) Associates maintain a clean, neat appearance
• Assist the Center Store (Grocery) Manager as necessary to train, schedule, and maintain a qualified stock crew
• Ensure achievement of productivity goals of the stock crew
• Stock product in accordance with policies and guidelines
• Place only saleable merchandise on the shelves
• Maintain shelf allocations as indicated by the item tags
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Conocimientos

Interpersonal skills

Organizational skills

Communication skills

Customer service

Willingness to learn

Physical stamina

Educación

High school graduate or equivalent

Herramientas

ACIS

CAO

Descripción del empleo

Food Lion in Danville, VA is seeking a Center Store Associate to assist the Center Store Manager and help maintain a high standard of customer service in the Grocery department. You will help train and schedule the stock crew, ensure stock and shelves meet company policies, and uphold food safety and safety guidelines.

The role emphasizes fast, friendly service, proper handling of merchandise, and adherence to store procedures.