Grocery Center Store Associate — Fast, Friendly Service

Food Lion; Knightdale (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Food Lion is hiring in Knightdale, NC to provide quality customer service in the Center Store department and help maintain standards. You will maximize sales through friendly service and proper product displays.

The role requires excellent interpersonal and customer service skills, ability to learn store systems, and adherence to safety guidelines. High school diploma or equivalent preferred; physical ability to lift and stand for long periods is expected.

Qualifications

• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking
• Maintain shelf allocations by stocking from tag to tag
• Place only saleable merchandise on the shelves
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Understand and use company tools such as ACIS and CAO
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Interpersonal skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion is hiring in Knightdale, NC to provide quality customer service in the Center Store department and help maintain standards. You will maximize sales through friendly service and proper product displays.

The role requires excellent interpersonal and customer service skills, ability to learn store systems, and adherence to safety guidelines. High school diploma or equivalent preferred; physical ability to lift and stand for long periods is expected.