Grocery Center Specialist - Fast, Friendly Service

Food Lion; Odenton (MD); On-site; USD 22,000 - 33,000; Full time

Job summary

Food Lion in Odenton, MD is seeking a Store Associate to provide quality customer service in the Center Store (Grocery) department. You will maintain shelves, assist customers, and ensure merchandise is properly stocked and displayed.

The role requires a high school diploma or equivalent, strong interpersonal and communication skills, and the ability to learn store systems. Candidates must meet physical duties and safety guidelines; flexible hours are common in retail.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking.
• Maintain shelf allocations by stocking from tag to tag.
• Place only saleable merchandise on the shelves.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned

Skills

Customer service

Interpersonal

Communication

Organizational

Education

High school diploma or equivalent

Job description

Food Lion in Odenton, MD is seeking a Store Associate to provide quality customer service in the Center Store (Grocery) department. You will maintain shelves, assist customers, and ensure merchandise is properly stocked and displayed.

The role requires a high school diploma or equivalent, strong interpersonal and communication skills, and the ability to learn store systems. Candidates must meet physical duties and safety guidelines; flexible hours are common in retail.