Grocery Center Associate — Fast, Friendly Service

Food Lion; Mount Jackson (VA); On-site; USD 17,000 - 19,000; Full time

Job summary

Food Lion in Mount Jackson, VA is seeking a Retail Associate to provide quality customer service within the Center Store (Grocery) department. You will help maintain standards and maximize sales while minimizing shrink through adherence to the standard practice.

You will stock shelves, assist customers, follow safety guidelines, and use tools like ACIS and CAO in daily tasks to ensure a positive shopping experience.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking.
• Maintain shelf allocations by stocking from tag to tag.
• Place only saleable merchandise on the shelves.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Understand and use company tools such as ACIS and CAO.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma

Tools

ACIS

CAO

Job description

Food Lion in Mount Jackson, VA is seeking a Retail Associate to provide quality customer service within the Center Store (Grocery) department. You will help maintain standards and maximize sales while minimizing shrink through adherence to the standard practice.

You will stock shelves, assist customers, follow safety guidelines, and use tools like ACIS and CAO in daily tasks to ensure a positive shopping experience.