Grocery Center Associate — Customer Service Pro

Food Lion; Durham (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Durham, NC is seeking a Retail Associate to provide quality customer service in the Center Store department. You will help customers, stock shelves, and maintain product presentation while adhering to policies.

The role requires strong communication, teamwork, and the ability to learn store systems like ACIS and CAO. Flexible hours and physical tasks are part of the job, with an emphasis on safety and customer satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Provide fast, friendly, and accurate customer service to create a positive shopping experience.
• Maintain shelves and stocking; ensure saleable merchandise is displayed.
• Follow Food Lion policies, safety guidelines, and local regulations.
• Operate store systems for inventory and ordering (ACIS and CAO).

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Durham, NC is seeking a Retail Associate to provide quality customer service in the Center Store department. You will help customers, stock shelves, and maintain product presentation while adhering to policies.

The role requires strong communication, teamwork, and the ability to learn store systems like ACIS and CAO. Flexible hours and physical tasks are part of the job, with an emphasis on safety and customer satisfaction.