Grocery Center Associate - Customer Service & Merchandising

Food Lion; Milford (CT); On-site; USD 18,000 - 23,000; Full time

Job summary

Food Lion in Milford, CT, is seeking a Center Store/Customer Service Associate to provide fast, friendly, and accurate service while maintaining shelves and pricing according to company standards. You will support inventory accuracy, safety protocols, and training requirements to ensure a positive shopping experience for customers.

The role requires the ability to learn multiple tasks, comply with Food Lion policies, and lift light to moderate weights as needed.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide quality customer service within the Center Store (Grocery) Department.
• Maintain an atmosphere of enthusiastic customer awareness with fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Stock shelves and shelf tag moldings with damp cloth, as needed.
• Maintain shelf allocations by stocking from tag to tag.
• Place only saleable merchandise on the shelves.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Understand and use company tools such as ACIS and CAO.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform, complete with name badge, when on duty, neat appearance and dress code.
• Complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma

Tools

ACIS

CAO

Job description

Food Lion in Milford, CT, is seeking a Center Store/Customer Service Associate to provide fast, friendly, and accurate service while maintaining shelves and pricing according to company standards. You will support inventory accuracy, safety protocols, and training requirements to ensure a positive shopping experience for customers.

The role requires the ability to learn multiple tasks, comply with Food Lion policies, and lift light to moderate weights as needed.