GROCERY/ASST DEPT LEADER

Kroger; Glendale (AZ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Affordable healthcare coverage

Flexible scheduling with paid time off

Employee Assistance Program

Associate discounts on purchases

Tuition reimbursement opportunities

Career growth training programs

Job summary

A leading grocery retailer in Glendale, AZ is seeking a Grocery Department Manager Assistant. You will assist in planning and organizing work, ensuring high levels of customer service, and managing inventory effectively. Responsibilities also include responding to customer needs and maintaining department standards. The ideal candidate has grocery retail experience, effective communication skills, and the ability to handle multiple tasks efficiently. A flexible schedule is essential as weekends and holidays may be required.

Qualifications

• Willing to be flexible and work various shifts as needed.
• Possess skills for effective production and customer services.
• Able to operate power machinery and work with various job tools.

Responsibilities

• Assist the Department Manager in planning and organizing work.
• Respond to customer comments and complaints professionally.
• Manage ordering and maintain inventory accuracy.
• Ensure cleanliness and sanitation of grocery areas.

Skills

Effective written and oral communication skills

Ability to make intelligent decisions quickly

Grocery retail work experience and/or backup manager experience

Knowledge of applicable laws and regulations

Ability to handle stressful situations

Ability to manage people

Job description

Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with policies and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Assist the Department Manager in organizing work, filling department staffing needs as authorized by store management, and training and scheduling associates so that customers are consistently provided with prompt courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
• Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand in the Department Manager’s absence.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
• Follow through on implementation of company programs and adherence to company policies and procedures, particularly in the areas of dress code, grooming, sanitation and maintenance of a work environment free of unlawful harassment or discrimination.
• Provide Department Manager with input on department budgets, goals and results.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf and grocery areas clean and up to sanitary standards.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
• Demonstrated aptitude to manage people and organize workloads.
• Perform any and all duties as assigned.

Qualifications

Minimum

• Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
• Willing and available to work weekends and holidays as needed.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
• Understanding of all key components of department operations (i.e. Managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.)
• Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
• Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.).
• Grocery retail work experience and/or backup manager experience.
• Past work record reflects dependability and integrity.

Job Info

• Job Identification 186871
• Job Category Store Operations
• Posting Date 04/20/2026, 11:01 AM
• Locations 5116 W Olive Ave, Glendale, AZ, 85302, US (On-site)

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: