GROCERY/ASST DEPT LEADER

Krogerdc; Columbus (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Job summary

Krogerdc is seeking a dedicated Grocery Department Associate in Columbus, Ohio, responsible for assisting the Department Manager in various operational tasks, ensuring excellent customer service, and maintaining department standards. The candidate should possess grocery retail experience and strong communication skills.

This on-site position offers flexible scheduling and a wide range of benefits, including healthcare coverage and tuition reimbursement, promoting both personal and professional growth.

Qualifications

• Grocery retail experience and/or backup manager experience is required.
• Must be willing to work flexible hours, including weekends and holidays.
• Ability to handle stressful situations calmly and effectively.

Responsibilities

• Assist Department Manager in planning and organizing the Grocery Department.
• Respond to customer and associate comments or complaints.
• Manage ordering and ensure proper accounting of merchandise.

Skills

Customer service

Effective communication

Inventory management

Flexibility

Decision making

Merchandising

Tools

Power machinery operation

Job description

Assist Department Manager in planning, organizing, staffing, training, and directing Grocery Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with policies and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Assist the Department Manager in organizing work, filling department staffing needs as authorized by store management, and training and scheduling associates so that customers are consistently provided with prompt courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
• Use CAO to manage ordering appropriate quantities of merchandise and supplies, and ensure proper accounting of product received and balance on hand in the Department Manager’s absence.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
• Follow through on implementation of company programs and adherence to company policies and procedures, particularly in the areas of dress code, grooming, sanitation and maintenance of a work environment free of unlawful harassment or discrimination.
• Provide Department Manager with input on department budgets, goals and results.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf and grocery areas clean and up to sanitary standards.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
• Demonstrated aptitude to manage people and organize workloads.
• Perform any and all duties as assigned.

Qualifications

Minimum

• Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
• Willing and available to work weekends and holidays as needed.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
• Understanding of all key components of department operations (i.e. Managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.).
• Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
• Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.).
• Grocery retail work experience and/or backup manager experience.
• Past work record reflects dependability and integrity.

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Job Info

• Job Identification 197808
• Job Category Store Operations
• Posting Date 06/18/2026, 04:00 AM
• Locations 3417 N High St, Columbus, OH, 43214, US (On-site)