GROCERY/ASST DEPT LEADER

Kroger Family of Companies; Aspen (CO); Sur place; USD 33 000 - 45 000; Plein temps

Résumé du poste

Kroger Family of Companies is seeking an Assistant Department Manager for the Grocery Department in a fast-paced retail setting. You will assist the Department Manager with planning, staffing, training and directing associates to maximize store sales and profits, while ensuring safety and adherence to company policies.

You will use Computer Assisted Ordering (CAO) to manage merchandise, maintain proper signage and rotate stock, and you will lead merchandising and promotional activities to

Qualifications

• Willing to work mornings, afternoons, evenings, nights as work demands.
• Willing and available to work weekends and holidays as needed.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Understanding of department operations: managing people, merchandising, ordering, inventory, shrink control, scheduling, expenses.

Responsabilités

• Assist the Department Manager in organizing work and staffing the department.
• Provide prompt, courteous service and respond to customer or associate comments and questions.
• Use CAO to manage ordering of merchandise and supplies and balance on hand.
• Price and display merchandise, maintain signage, rotation, freshness and space allocation.
• Engage with associates on merchandising, customer service, product presentation and promotions.
• Implement company programs and policies, ensuring dress code, grooming, sanitation and a harassment-free environment.
• Provide input on department budgets, goals and results.
• Communicate with associates and customers to create a positive impression.
• Maintain equipment, facilities and sanitation to company standards.

Connaissances

Flexibility

Weekend availability

Effective communication

Decision making

Customer service

Stress management

Merchandising

Team leadership

Outils

CAO

Description du poste

Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates;

perform production and customer service functions; maximize store sales and profits safely and ethically in

accordance with policies and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Assist the Department Manager in organizing work, filling department staffing needs as authorized by store

management, and training and scheduling associates so that customers are consistently provided with prompt

courteous service.

• Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be

prompt, tactful, calm, courteous and professional in all interactions.

• Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and

supplies, and insure proper accounting of product received and balance on hand in the Department Manager’s

absence.

• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation,

freshness, quantity, quality and proper space allocation for merchandise.

• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services,

product presentation and promotional activities.

• Follow through on implementation of company programs and adherence to company policies and procedures,

particularly in the areas of dress code, grooming, sanitation and maintenance of a work environment free of

unlawful harassment or discrimination.

• Provide Department Manager with input on department budgets, goals and results.

• Communicate and interact with associates and customers to provide a positive impression.

• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.

• Maintain floor, shelf and grocery areas clean and up to sanitary standards.

• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process

improvements to direct reports in a positive manner.

• Demonstrated aptitude to manage people and organize workloads.

• Perform any and all duties as assigned.

QUALIFICATIONS Minimum

• Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.

• Willing and available to work weekends and holidays as needed.

• Effective written and oral communication skills.

• Ability to make intelligent decisions quickly

• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.

• Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.

• Understanding of all key components of department operations (i.e. Managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.)

• Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.

• Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.).

Desired

• Grocery retail work experience and/or backup manager experience.

• Past work record reflects dependability and integrity.

$28.61 - $28.61 per hour