Grocery/4th Person

Kroger; Port Hadlock (WA); On-site; USD 40,000 - 55,000; Full time

Job summary

Kroger is seeking a front-line leader to assist with department management and maximize financial opportunities in Port Hadlock, WA. The role supports the manager, upholds core values, and drives customer service while ensuring safety and compliance with store policies.

The position covers cashier responsibilities, stockroom management, daily sales awareness, and incident reporting. Strong multitasking, communication, and teamwork are essential for success.

Qualifications

• High School Diploma or GED required.
• Proficient in Microsoft Office.
• Working knowledge of alarms, sprinklers, and printers.
• Knowledge of QFC policies, procedures and organizational structure.
• Committed to providing customer service that makes both internal and external customers feel welcome, important and appreciated.
• Ability to prioritize/multi-task while providing accurate/on-time results.
• Ability to read/interpret documents.
• Strong analytical and problem-solving skills.
• Basic math skills.
• Demonstrated ability to coach and train.
• Strong attention to detail.
• Ability to collaborate and work cooperatively in a team-based environment.
• Familiarity with industry/technical terms and processes.

Responsibilities

• Model customer 1st behavior; deliver excellent customer service.
• Maintain compliance with safety standards and policies.
• Verify ads are in stock.
• Perform cashier duties as needed.
• Monitor freight receiving and stocking standards.
• Follow up on daily tours and maintain 15-minute chart.
• Respond to customer comments/requests and complete incident reports.
• Access online sales information and complete transfers.
• Manage maintenance/repair needs.
• Ensure execution of company initiatives.

Skills

Customer service

Multitasking

Analytical thinking

Problem solving

Reading documents

Coaching and training

Attention to detail

Teamwork

Industry terminology

Basic math

Education

High School Diploma or GED

Tools

Microsoft Office

Printers

Alarm systems

Job description

Assist with the management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the manager and assistant manager. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Maintain compliance with the following: Food Safety standards, divisional merchandising, signing, and recovery standards, stockroom standards, corporate policies, labor agreements, housekeeping standards, and all safety guidelines and standards
• Verify ads are in stock
• Perform early removal breakdown
• Promote and follow company initiatives
• Sell products to customers and perform cashier functions, when necessary
• Monitor freight receiving and freight stocking standards
• Follow up on daily tours
• Monitor and adjust the 15-minute chart
• Maintain an awareness of daily sales
• Manage all maintenance/repair needs
• Respond to verbal customer comments/complaints/requests
• Complete customer incident and associate incident/accident report forms
• Process salvage
• Access on-line sales information
• Write Intersection Transfers
• Perform cashier duties such as: open/close register, scan and bag merchandise, complete/tender transactions, make money drops, maintain balanced cash box, complete file maintenance log for price discrepancies, maintain knowledge of produce codes, call for item verification
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum

• High School Diploma or GED
• Proficient in Microsoft Office
• Working knowledge of alarms, sprinklers, and printers
• Knowledge of QFC policies, procedures and organizational structure
• Committed to providing customer service that makes both internal and external customers feel welcome, important and appreciated
• Ability to prioritize/multi-task while providing accurate/on-time results
• Ability to read/interpret documents
• Strong analytical and problem-solving skills
• Basic math skills (i.e., counting, addition, and subtraction)
• Demonstrated ability to coach and train
• Strong attention to detail
• Ability to collaborate and work cooperatively in a team-based environment
• Familiarity with industry/technical terms and processes

Desired

• 6 months related experience
• First Aid/CPR
• Fork-lift Certification
• Food Safety Certification