Greg's on the Green Attendant

The Boca Raton; Boca Raton (FL); On-site; USD 17,000 - 28,000; Full time

Job summary

The Boca Raton in Boca Raton, FL seeks a Golf Guest Experience & Hospitality Associate to deliver fast, friendly, and precise service in a luxury golf environment. You will engage guests at the Airstream venue, assist with amenities, and support golf events with warmth and attentiveness.

Ideal candidates have experience in quick-service or high-volume guest service, can operate POS systems, and communicate effectively in English while maintaining professionalism during peak times.

Qualifications

• Basic knowledge of food and beverage preparation and quick-service operations.
• Strong guest service and communication skills.
• Ability to multitask efficiently in a high-volume environment.
• Ability to read, speak, and understand English to communicate with guests and team members.

Responsibilities

• Serve as a dedicated hospitality ambassador for the Golf Department, ensuring golfers receive attentive, personalized service.
• Welcome and engage golfers at the Airstream hospitality venue, anticipating guest needs.
• Provide complimentary food, snacks, nonalcoholic beverages, and refreshments.
• Process guest purchases accurately through designated point-of-sale systems, following cash-handling procedures.
• Maintain inventory levels of guest amenities and coordinate replenishment.

Skills

Guest service

Multitasking

POS systems

Communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

The ideal candidateis responsible for delivering efficient, friendly, and consistent service in a fast-paced quick-service environment. This role requires strong multitasking skills, attention to detail, and the ability to maintain professionalism and positivity during peak volume periods.

The ideal candidate has prior experience in a fast-casual, juice bar or coffee shop setting and demonstrates comfort operating POS systems, preparing beverages, and engaging with guests. Quick Service Associates play a key role in representing the brand through speed, accuracy, and warm guest interactions.

Essential Functions

Job duties include, although are not limited to:

Golf Guest Experience & Hospitality

• Serve as a dedicated hospitality ambassador for the Golf Department, ensuring golfers receive attentive, personalized service consistent with luxury resort standards.
• Welcome and engage golfers at the Airstream hospitality venue, anticipating guest needs and enhancing their overall golf experience.
• Provide complimentary food, snacks, nonalcoholic beverages, and refreshments as part of the golf experience and established guest amenities.
• Maintain awareness of daily golf activity, tee times, tournaments, and special events to anticipate guest volume and service requirements.
• Establish positive relationships with members and resort guests, recognizing individual preferences and delivering personalized hospitality.
• Support golf tournaments, member outings, and special golf events through coordinated hospitality and refreshment services.

Golf Amenity Operations

• Oversee the daily setup, presentation, organization, and operational readiness of the Golf Airstream.
• Ensure complimentary golf amenities are consistently available, properly presented, and replenished throughout operating hours.
• Maintain appropriate inventory levels of guest amenities and coordinate replenishment based on golf participation and anticipated demand.
• Ensure the Airstream and surrounding guest areas reflect the cleanliness, organization, and presentation standards of the Golf Department.
• Coordinate with Golf Operations leadership regarding daily schedules, service expectations, guest feedback, and operational needs.
• Monitor amenity consumption and assist with managing costs associated with the golfer experience.
• Facilitate the sale of beer, wine, spirits, and other approved beverage selections as an additional convenience for golfers.
• Process guest purchases accurately through designated point-of-sale systems, following established financial and cash-handling procedures.
• Maintain appropriate product presentation, availability, and inventory controls for retail beverage offerings.
• Comply with all applicable alcoholic beverage regulations, responsible service requirements, and resort policies.
• Coordinate with the Food & Beverage Department as needed regarding beverage product availability, inventory replenishment, and service standards.

Operational Excellence

• Actively contribute to Golf Department guest satisfaction goals and overall service performance.
• Communicate guest preferences, concerns, and opportunities for service improvement to Golf Operations leadership.
• Assist in maintaining a seamless and consistent hospitality experience across golf facilities.
• Follow all resort safety, sanitation, operational, and guest service standards.
• Perform additional golf guest service responsibilities as assigned by Golf Operations management.
• Must be flexible and willing to work across multiple locations, departments, or venues throughout the property based on operational needs.

Internal Relationships

Reports to Restaurant General Manager.

External Relationships

Has regular contact with guests and members

Qualifications

• Basic knowledge of food and beverage preparation and quick-service operations.
• Strong guest service and communication skills.
• Ability to multitask efficiently in a high-volume environment.
• Ability to read, speak, and understand English to communicate with guests and team members.
• Ability to remember, describe, and promote menu items.
• Ability to operate POS systems and keyboards efficiently.
• Ability to stand and work in confined spaces for extended periods.

Education/Experience Requirements

• High school diploma or equivalent preferred.
• Prior experience in a coffee shop, fast-casual, or high-volume guest service environment preferred.
• Must obtain and maintain any required licenses or certifications as applicable.
• CPR and/or First Aid certification preferred.

Physical Requirements

Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.
In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.