Greeter **Saturday and Sunday AM

Hyatt; Cleveland (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

6 free Hyatt nights

Friends & family discount

Restaurant discount

Prorated vacation days

Partner discounts

Headspace access

Wellbeing tools

Medical, dental and vision coverage

Job summary

Hyatt Regency Cleveland at The Arcade is seeking a courteous Greeter to warmly welcome guests, guide them to seating, and provide menu recommendations. This role is foundational for delivering a memorable dining experience and setting the tone for hospitality excellence.

The position emphasizes a guest-centric, fast-paced environment where refined verbal communication helps guests feel valued from entry to departure.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.

Responsibilities

• Welcome guests and create a positive first impression.
• Assist with seating and menu recommendations.
• Aim to ensure guest satisfaction throughout dining experience.

Skills

Guest satisfaction

Verbal communication

Job description

Close Inclusive Collection Job Postings Notification

\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. \"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeters are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant host or restaurant hostess, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter at Hyatt.

Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4 th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland’s central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties.

Here are a few reasons why you should join our Hyatt Regency Cleveland Family!

• An entry to the Hyatt Family, a place where we care for people so they can be their best
• 6 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.

50% off at 1890 Restaurant

• Prorated Vacation Days
• Connect with thousands of National and Local Partners for Various Discounts
• Located near RTA stops and pick ups
• Discounted Parking Passes

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

• To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as well as Hyatt's wellbeing assessment tool \"Hyatt Well-Check\"
• Affordable Medical, Dental and Vision Coverage after 30 days of employment

Development:

• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
• Regular Check-In Conversations with Managers to discuss personal career goals
• A wide range of development tools through the Hyatt Learning
• Education assistance of up to $1,000 per year toward personal growth and development

Diversity:

“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”

• The Human Rights Campaign has honored Hyatt among the Best Places to Work for LGBTQ+Equality in 2025, for the 21 st consecutive year
• Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day – so they canbe their bestand perform at their best so they can better care for others
• When we saypeople, we are including everyone from every perspective around the world. There are no exclusions by color, gender, race, religion, sexual orientation, sexual identity, disability or any other demographic

Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

AreWEwhatYOUare looking for?

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.

This is a great opportunity to use your restaurant host or restaurant hostess job experience to begin a career at Hyatt.

Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4 th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland’s central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties.

Here are a few reasons why you should join our Hyatt Regency Cleveland Family!

• An entry to the Hyatt Family, a place where we care for people so they can be their best
• 6 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.

50% off at 1890 Restaurant

• Prorated Vacation Days
• Connect with thousands of National and Local Partners for Various Discounts
• Located near RTA stops and pick ups
• Discounted Parking Passes

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

• To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as well as Hyatt's wellbeing assessment tool \"Hyatt Well-Check\"
• Affordable Medical, Dental and Vision Coverage after 30 days of employment

Development:

• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
• Regular Check-In Conversations with Managers to discuss personal career goals
• A wide range of development tools through the Hyatt Learning
• Education assistance of up to $1,000 per year toward personal growth and development

Diversity:

“Inclusion and diversity are at the