Greeter-PT -1

Bass Pro Shops; Pearl (MS); On-site; USD 15,153 - 20,664; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401(k) retirement savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Pearl, MS is seeking a friendly Greeter to welcome guests and support front-end operations. You will assist customers, promote programs, and help ensure a positive shopping experience while maintaining store standards.

Responsibilities include greeting entrants, directing customers, processing returns, and coordinating with outfitters for event details. A high school diploma or equivalent and excellent communication are required; training provided.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in a customer service environment preferred.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and stay motivated unsupervised.

Responsibilities

• Greet all customers in a friendly and outgoing manner.
• Promote programs including CLUB Membership, VOC and In-Store Pickup.
• Model professional appearance and adhere to dress code.
• Check in returns and vendor visitors with proper logs.
• Inform customers about events, promotions and provide materials.
• Maintain clean, safe entryway and work area.
• Assist with firearms guest check-in following SOP; do not handle firearms.

Skills

Customer service

Communication skills

Organizational skills

Self-motivation

Education

High school diploma or equivalent

Job description

Position Summary

The Greeter performs various customer service activities, to include greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers, distributing promotional materials, and other front‑end tasking to support business needs. Greeters are expected to smile and be friendly and outgoing with every guest, providing an over‑the‑top customer service experience and ensuring customers feel welcomed and appreciated.

Essential Functions

• Greets all customers as they enter the store in a friendly and outgoing manner.
• Actively promotes programs including but not limited to CLUB Membership (US only), VOC and In‑Store Pickup.
• Models brand standard for customer service by presenting a professional image, adhering to the dress code with a green logo shirt for Bass Pro Shops or a tan logo shirt for Cabela’s, showing a name badge, appropriate apparel/footwear, a smile, eye contact, and welcoming body language.
• Checks in all customers’ merchandise for return.
• Checks in all vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
• Remains aware of all special events in the store and informs customers of details of events, sales, or promotions, and provides promotional materials to support special events.
• Ensures entryway and surrounding work area remain clean, tidy, and safe for customers and outfitters.
• Assists facilitation of customer check‑in of all firearms/weapons by notifying the appropriate trained and designated outfitter to complete the guest check‑in per company SOP; Greeters should never accept, possess, or handle a firearm while performing their job duties.
• All other duties as assigned.

Experience / Qualifications

• Minimum degree required: high school diploma or equivalent.

Knowledge, Skills, and Ability

• Excellent organizational skills and attention to detail.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self‑motivation and initiative while unsupervised.

Travel Requirements

• N/A

Physical Requirements

• Regularly walks and stands.
• Occasionally performs computer work and lifts up to 50 pounds.
• Seldom to never sits.
• Constantly communicates with others to exchange information.
• Constantly repeats motions that may include the wrists, hands, and/or fingers.
• Occasionally works in low or high temperatures.
• Occasionally works in outdoor elements such as precipitation and wind.
• Occasionally works in noisy environments.
• Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally moving and lifting objects up to 100 pounds or more (utilizing a team lift as needed).

Independent Judgment

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part‑Time Benefits Summary

Enjoy discounts on retail merchandise, our restaurants, world‑class resorts, and conservation attractions!

• Dental
• Vision
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• And more!

Equal Opportunity Employer

Bass Pro Shops is an equal‑opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].