Greeter - Part Time

Bass Pro Shops; City of Utica (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Restaurant discounts

World-class resorts discounts

Dental and Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops seeks a friendly Greeter to warmly welcome customers, promote CLUB membership and services, and guide guests through events and promotions. You will model professional dress and body language while supporting front-end operations in a fast-paced retail setting.

The role emphasizes strong communication, organization, and a proactive approach to helping visitors enjoy their shopping experience and stay informed about ongoing promotions and outdoor lifestyle offerings.

Qualifications

• Minimum Education: High School Diploma or equivalent.
• Excellent organization and attention to detail.
• Experience in a customer service environment.
• Strong verbal and written communication skills.
• Able to adapt to new processes and procedures.
• Self-motivated and able to work unsupervised.

Responsibilities

• Greet all customers in a friendly and outgoing manner.
• Promote club membership and in-store pickup programs.
• Present a professional image per dress code and brand standards.
• Check in customer merchandise returns and vendor visits.
• Manage guest check-in for firearms/weapons per SOP (do not handle).
• Inform customers about events, sales and promotions.
• Maintain a clean, safe entryway and work area.

Skills

Customer service

Communication

Adaptability

Self-motivation

Organization

Education

High School Diploma

Job description

POSITION SUMMARY: The Greeter performs various Customer Service activities, to include greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers, distributing promotional materials, and other front-end tasking to support business needs. Greeters are expected to smile and be friendly and outgoing with every guest. They will provide an over the top customer service experience for every guest, ensuring that our customers feel welcomed and appreciated.

ESSENTIAL FUNCTIONS

• Greets all customers as they enter the store in a friendly and outgoing manner.
• Actively promoting programs including but not limited to CLUB Membership (US only), VOC and In-Store Pickup.
• Modeling our brand standard for customer service by presenting a professional image by adhering to our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabela’s, name badge visible, appropriate apparel/footwear that meets dress code guidelines, a smile, eye contact, and welcoming body language.
• Checks in all customers’ merchandise for return.
• Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
• Remains aware of all “Special events” in the store and informs customers of details of events, sales, or promotions.
• Additionally, will provide customers with promotional materials to support special events.
• Ensures entryway and surrounding work area remain clean, tidy, and safe for customers and Outfitters.
• Assists facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter to complete the guest check-in per company SOP.
• Please note, however, that Greeters themselves should never accept, possess, or handle a firearm while performing their job duties.
• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE / QUALIFICATIONS

• Minimum Degree Required: High School Diploma or Equivalent
• Excellent organization skills and attention to details.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

TRAVEL REQUIREMENTS

• N/A

PHYSICAL REQUIREMENTS

• Regularly walks and stands
• Occasionally performs computer work and lifts up to 50 pounds Seldom to never sits
• Constantly communicate with others to exchange information
• Constantly repeat motions that may include the wrists, hands and/or fingers.
• Occasionally work in low or high temperatures
• Occasionally work in outdoor elements such as precipitation and wind.
• Occasionally work in noisy environments.
• Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed).

INDEPENDENT JUDGMENT

• Performs tasks and duties under general supervision, using established procedures and innovation.
• Chooses from limited alternatives to resolve problems.
• Occasional independent judgment is required to complete work assignments.
• Often makes recommendations to work procedures, policies, and practices.

Starting Pay Rate: $16.00 - $17.75 Part Time

Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Dental Vision Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Bass Pro Cares Fund And more!

Equal Opportunity and Accommodations

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

Reasonable Accommodation Contact

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Bass Pro Shops About

Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more.

In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best‑of‑the‑best” experience with superior products, dynamic locations and outstanding customer service.

Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge, America’s Premier Wilderness Resort.

Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”