Greeter for Orthodontic Office!

Lalor Family Dental; Village of Endicott (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Paid on-the-job training

Employee discounts

Job summary

Lalor Family Dental in Endicott, NY is seeking a part-time Greeter to join our orthodontic office on Thursdays and Fridays. You will welcome patients, check in, schedule appointments, and help patients understand their care.

No previous orthodontic experience is required; on-the-job training will be provided. We offer a friendly, patient-centered team, paid training, and competitive hourly pay of $16.00–$16.50.

Qualifications

• Welcomes patients with warmth and clear communication.
• Checks in patients and answers appointment questions.
• Schedules appointments and coordinates care between orthodontist and patients.
• Verifies insurance benefits and assists with orthodontic pre-authorizations.
• Assists with insurance claims and patient payments.
• Maintains office records and supports administrative tasks.
• Works as part of a team to ensure a positive patient experience.

Responsibilities

• Greet patients and families warmly and professionally.
• Check in patients and respond to questions about appointments and care.
• Schedule and coordinate orthodontic visits and treatment plans.
• Verify benefits and help with pre-authorizations.
• Assist with submitting and tracking insurance claims and patient payments.
• Maintain accurate office records and support clerical tasks.
• Collaborate with the team to ensure smooth office operations.

Job description

Lalor Family Dental is a growing, family-owned dental practice with over 60 years of experience. We are looking for a part-time Greeter to work Thursdays and Fridays at our orthodontic office in Endicott.

What You'll Do

• Welcome patients and families with warmth, professionalism, and clear communication
• Check in patients and help answer questions about their appointments and care
• Schedule appointments and coordinate care between the orthodontist and patients
• Verify insurance benefits and assist with orthodontic pre-authorizations
• Assist with managing insurance claims accurately and promptly
• Assist patients with financial arrangements and process payments
• Conduct patient outreach and follow-ups to keep treatment plans on track
• Maintain office records, spreadsheets, and other administrative tasks
• Support general clerical and operational duties to ensure the office runs smoothly
• Work as part of a team to provide a smooth, positive experience for patients of all ages

To Be Successful

• Highly capable individual who is results-focused
• Self-motivated and demonstrates initiative
• Extremely hardworking and thrives in a demanding environment
• Positive attitude
• Believes in a patient-centered approach to customer service in the dental environment
• Demonstrates innovative approaches to problem-solving
• Has experience leading others in a previous position, on a sports team, or through a club/organization
• Takes responsibility
• Serves with integrity
• Strong interpersonal, decision-making, and communication skills
• Strong organizational skills and attention to detail across multiple systems
• Clear, confident communication and a team-first mindset
• Willingness to learn insurance processes, scheduling, claims management, and other orthodontic business office functions
• High School Diploma or GED required; we will provide on-the-job training
• Previous orthodontic or dental experience is not required

About Our Company

• Family owned
• Supportive, fun, patient-centered culture
• Opportunities for advancement
• Health, Vision, and Dental benefits
• 401(k) with company match
• Bonus potential after 90 days and again at 6 months
• Paid Time Off
• Employee Assistance Program
• The BEST company-sponsored events throughout the year
• Free parking
• Paid, on-the-job training

Hourly rate: $16.00-$16.50

Certified a Great Place to Work for 5 years running!

Lalor Family Dental is an equal opportunity employer. No person is unlawfully excluded from consideration for employment because of race, religion, creed, color, sex, age, national origin, disability, sexual orientation, gender identity, transgender status, gender dysphoria, marital or family status, pregnancy, military status, veteran status, predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other legally protected class or status. Furthermore, we will not tolerate any form of discrimination or harassment of our employees by co-workers, supervisors, customers, or vendors. This commitment extends to our policies on recruiting, advertising, hiring, placement, promotion, training, transfer, wages, benefits, termination and all other privileges, terms, and conditions of employment.