Greeter/Cashier - Muskegon

Big Boy; Michigan; On-site; USD 25,000 - 35,000; Full time

Job summary

Big Boy Restaurants is seeking a Greeter/Cashier for its Muskegon location. This entry-level full-time role focuses on providing exceptional service to guests by welcoming them warmly and efficiently handling transactions. Candidates should possess strong communication skills and be able to work in a fast-paced environment while maintaining professionalism and safety standards.

Qualifications

• A capable individual able to maintain a professional appearance and adhere to uniform standards.
• Strong organizational and math skills are necessary.
• Must be able to assist with various tasks and provide exceptional hospitality.

Responsibilities

• Provide fantastic first impressions and assist guests.
• Take and process carry-out orders, ensure cleanliness.
• Maintain safety and sanitation standards.

Skills

Good communication skills

Ability to work under pressure

Good mobility of fingers and hands

Good memory

Education

Ability to read and write English

Job description

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Join to apply for the Greeter/Cashier - Muskegon role at Big Boy Restaurants

The main responsibility of a Big Boy Greeter/ Cashier is to extend exceptional hospitality by providing prompt, courteous service to each of our guests. Prompt and courteous service is defined as service that sets us apart from our competition. As a Greeter, you are the first person our guests see; you set the tone for their dining experience. As a Cashier, you are the last person our guests see; you provide a lasting impression of their dining experience.

Responsibilities

• Provides fantastic first impressions and set the tone for each guests dining experience.
• Seats guests promptly, following the seating rotation schedule, being sure to introduce new menu items and inform our guests of soups and specials, highlighting our buffet along the way.
• Answers guest questions and assists with any additional needs, such as child booster chairs, etc.
• Takes and processes carry-out orders placed by guests inside the dining room or on the telephone.
• Assists the service team by preparing beverages, salads and desserts as needed.
• Maintains safety and sanitation standards in the restaurant and keeps the dining area sparkling clean.
• Provides lasting impressions for our guests while cashing out transactions by thanking every guest, ensuring their experience was top-notch and inviting them to return.
• Maintains a professional appearance, adhering to uniform standards at all times.
  
  

Job Skills

• Able to remain on your feet for long periods of time;
• Bending, reaching and climbing stairs;
• Ability to work under pressure;
• Sufficient strength and agility to lift and carry up to 30 lbs.;
• The ability to read and write English and follow recipes accurately;
• Good mobility of fingers, hands, wrists and elbows including holding a loaded tray with one hand and carrying jack-stand with the other hand;
• Good hearing, visual and English speaking skills;
• Able to work with a wide variety of foods and ingredients; and
• Good memory, math and organizational skills
  
  

Desired Traits/Hospitality Skills

• A helpful, friendly personality;
• Good communication skills; and
• The ability to work well with others and provide quality service to our guests

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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