Greeter

Primanti Bros; Erie (Erie County); On-site; USD 17,000 - 25,000; Part time

Job summary

Primanti Bros in Erie, PA is seeking a friendly Greeter to create a welcoming first impression and to help manage the flow of guests in the dining room. You will greet Fans at the door or on the phone, seat guests promptly, answer calls, and assist with take-out orders while keeping areas stocked and clean, ensuring a positive guest experience.

To succeed, you should write and read English well, communicate clearly, stay enthusiastic and dependable, and be able to multitask while maintaining

Qualifications

• Ability to write and read the English language.
• Good communication skills, friendly, and people oriented.
• Enthusiastic, dependable, courteous, able to multitask.
• Possesses basic math skills.

Responsibilities

• Maintains a cheerful, courteous disposition and a neat, clean, and professional image.
• Provides a warm and welcoming greet to each Fan. Opens the door whenever possible.
• Answers the phone with the correct greeting and within 3 rings.
• Seats Fans immediately in a table or booth that is comfortable for them, while following the Floor Chart.
• Uses a wait management system to manage the flow of the restaurant while on a Wait.
• Attends to Fans with small children – provides a Kid’s Pack, high chair, sling or booster as needed, or with any specific requests that would make them more comfortable.
• Checks restrooms for cleanliness and supplies every 20 minutes.
• Balances cash drawer as needed and handles take-out orders when required.

Skills

English communication

Customer service

Multitasking

Dependable

Job description

Come and join a winning team here at Primanti Bros. where we are not just another sports bar, not just another family-friendly restaurant, and not just a sandwich shop. Be a part of an iconic brand originating in Pittsburgh, PA that is just a little bolder and with a little more attitude than most!

We offer very competitive wages, benefits & paid PTO once eligible, a fun environment, flexible schedules to work with your life, free meals, and a place to grow your career.

POSITION SUMMARY

Greeters make the first great impression on Fans as well as controlling the smooth and efficient flow of the restaurant. They create a welcoming experience whether greeting a Fan at the door or on the phone.

ESSENTIAL FUNCTIONS

1. Maintains a cheerful, courteous disposition and a neat, clean, and professional image.
2. Provides a warm and welcoming greet to each Fan. Opens the door whenever possible.
3. Answers the phone with the correct greeting and within 3 rings.
4. Seats Fans immediately in a table or booth that is comfortable for them, while following the Floor Chart.
5. Uses a wait management system to manage the flow of the restaurant while on a Wait.
6. Attends to Fans with small children – provides a Kid’s Pack, high chair, sling or booster as needed, or with any specific requests that would make them more comfortable.
7. Checks restrooms for cleanliness and supplies every 20 minutes.
8. Possesses proficient knowledge of the menu.
9. Runs food from the Expo area and pre-buses tables as needed.
10. Busses and cleans tables and booths as needed.
11. Handles take-out and call-in orders, rings order, packages in appropriate containers. Educates Fans on retail items, rings in & packages correctly. Keeps both areas well stocked.
12. Communicates Fan questions or concerns to Coaches as appropriate.
13. Balances cash drawer as needed.
14. Adheres to all safety and sanitation policies and procedures throughout shift.
15. Completes the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
16. Performs other duties as needed per Coach request.

SKILLS AND ABILITIES

1. Ability to write and read the English language.
2. Good communication skills, friendly, and people oriented.
3. Enthusiastic, dependable, courteous, able to multitask.
4. Possesses basic math skills.

QUALIFICATION STANDARDS

1. Stands 100% of the shift.
2. Frequent bending, stooping, reaching, and wiping.
3. Able to deliver food, beverages, and clear tables which may require lifting as much as 50lbs.

#LI-DNI

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.