Greeter

Stars and Strikes Family Entertainment Centers; Concord (NC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health & 401k Benefits

Bonuses

Free bowling, discounts on food, laser tag & gameplay!

Job summary

Stars and Strikes Family Entertainment Centers in Concord, North Carolina is looking for a Greeter to join our vibrant team. The ideal candidate should embody an energetic and positive attitude and be committed to providing exceptional guest service. As a Greeter, you will ensure every guest is welcomed and directed with enthusiasm, leaving them happy about their experience.

This position offers a chance to be a part of a supportive family-owned business that values fun, respect, and community engagement. Enjoy perks like health benefits, bonuses, and free bowling!

Qualifications

• Outgoing, personable and FUN attitude.
• Guest service experience is preferred.
• Friendly and professional demeanor.
• Weekend availability is a MUST.

Responsibilities

• Ensure an Excellent Guest Experience.
• Meet & Exceed Guest Expectations.
• Direct Guests coming to the Desired Attraction.
• Communicate Current Offers/Specials.
• Ensure Building Rules are Enforced.

Skills

Exceptional Guest Service

Organizational Skills

Communication

Job description

Stars and Strikes Family Entertainment Center is seeking a Greeter who is ready to be part of a high volume, fast-paced Entertainment Center!

The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Greeter, you would be responsible for ensuring our guests are being greeted and directed with an outgoing, positive attitude, as well as ensuring our guests are leaving happy about their experience at Stars and Strikes.

Why Join Our Team?

• We are a family-owned business and consider our team members part of our family
• We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so
• With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
• We encourage team members to have fun while they work
• We provide opportunities for all team members to give back to the community
• We are a community who live out our core values:
• Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back

What We’re Looking For?

• Outgoing, personable and FUN attitude
• Guest service experience is preferred
• Friendly and professional demeanor
• Weekend availability is a MUST

Core Competencies

• Exceptional Guest Service: Personalized Interactions, Educating Guests, Communication
• Organizational Skills: Problem-Solver, Attention to Detail, Integrity, Able to manage multiple offerings

Key Responsibilities

• Ensure an Excellent Guest Experience
• Meet & Exceed Guest Expectations
• Direct Guests coming to the Desired Attraction
• Communicate Current Offers/Specials
• Ensuring Building Rules are Enforced

Additional Duties

• Assist our guests with joining waitlists
• Excitement for birthdays/1st time guests/special occasions
• Assist in completion of waivers (where needed)

Perks We Offer

• Health & 401k Benefits
• Bonuses
• Free bowling, discounts on food, laser tag & gameplay!

Stars and Strikes is an Equal Opportunity Employer.