Greenway Ford - Mobile Service Technician

Greenway Automotive; Orlando (FL); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a skilled Mobile Service Technician to join their dynamic team. In this role, you will provide exceptional service by performing maintenance and repairs directly at customers' locations. Your expertise will ensure high-quality service delivery, while your customer interaction skills will enhance client satisfaction. This position offers competitive compensation, ongoing training, and opportunities for career growth in a reputable automotive dealership. If you are self-motivated and thrive in a fast-paced environment, this is the perfect opportunity for you.

Benefits

Health, dental, and vision insurance

401(k) retirement savings plan

Employee discounts on products and services

Ongoing training and development opportunities

Qualifications

• Proven experience as a Mobile Service Technician or similar role.
• Strong technical skills in diagnosing and repairing automotive issues.

Responsibilities

• Travel to customers' locations for maintenance and repairs.
• Diagnose and repair mechanical and electrical issues.

Skills

Diagnosing automotive issues

Customer service

Time management

Team collaboration

Adaptability

Education

Automotive Service Excellence (ASE) certification

Ford certifications

Tools

Mobile service equipment

Job description

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Job Details

Level

Experienced

Job Location

Greenway Ford - Orlando, FL

Greenway Ford, a prominent automotive dealership and service center, is actively seeking a skilled and motivated Mobile Service Technician to join our dynamic team. As a Mobile Service Technician at Greenway Ford, you will play a crucial role in providing exceptional service to our valued customers by performing maintenance and repairs on their vehicles at their location.

Responsibilities

• On-Site Service: Travel to customers' locations to perform scheduled maintenance, inspections, and repairs on Ford vehicles. Utilize mobile service equipment and tools to ensure efficient and high-quality service.
• Diagnostic and Repair Skills: Diagnose and repair mechanical and electrical issues in accordance with Ford specifications and guidelines. Perform routine maintenance tasks and inspections.
• Guest Interaction: Interact with guest in a professional and courteous manner, addressing their concerns and providing clear explanations of service performed.
• Documentation: Accurately document all services performed, including parts used and time spent on each job. Maintain detailed records of vehicle inspections, diagnostics, and repairs.
• Quality Assurance: Ensure all work meets high-quality standards and complies with manufacturer and dealership guidelines. Conduct post-service inspections to verify the effectiveness of repairs.
  
  

Requirements

• Technical Expertise: Proven experience as a Mobile Service Technician or a similar role. Strong technical skills in diagnosing and repairing automotive issues, with a focus on Ford vehicles.
• Customer Service Skills: Excellent customer service and communication skills. Ability to interact professionally with customers and address their automotive concerns.
• Self-Motivated: Ability to work independently and efficiently manage time and resources. Proactive approach to problem-solving and service delivery.
• Team Collaboration: Collaborate effectively with other service technicians, advisors, and dealership staff to ensure seamless service operations.
• Adaptability: Ability to adapt to changing schedules and work environments.
  
  

Certifications

• Valid driver's license with a clean driving record.
• Automotive Service Excellence (ASE) certification and/or Ford certifications are a plus.
  
  

Why Join Greenway Ford

• Be part of a reputable and customer-focused automotive dealership.
• Access to ongoing training and development opportunities.
• Competitive compensation and benefits package.
  
  

Benefits

• Competitive salary with performance-based incentives.
• Health, dental, and vision insurance options.
• 401(k) retirement savings plan.
• Opportunities for career growth and advancement.
• Employee discounts on products and services.
  
  

How To Apply

If you are a skilled Mobile Service Technician who thrives in a dynamic and customer-focused environment, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for the Mobile Service Technician position at Greenway Ford. Submit your application today at https://www.greenwayford.com/careers.htm.

*Greenway Ford is an equal opportunity employer and values diversity in the workplace.*

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Motor Vehicle Manufacturing

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