Greenway CDJR of Rome - Automotive Service Cashier (55554) Full-Time/Part-Time | Greenway Chrys[...]

Greenway CDJR of Rome; Rome (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading automotive dealership is seeking a part-time Cashier/Receptionist to manage service transactions and provide excellent customer service. The ideal candidate will possess a high school diploma and prior experience in customer service or retail. This role requires strong communication skills and a friendly demeanor to ensure a positive customer experience in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Previous retail and/or customer service experience preferred.
• Strong customer service focus with a pleasant demeanor.

Responsibilities

• Greets customers and processes payments for products and services.
• Operates the complete POS system and manages customer data.
• Handles customer complaints or escalates issues as necessary.

Skills

Customer Service

Mathematical Skills

Communication

Problem Solving

Multi-tasking

Education

High school diploma or GED

Tools

Point-of-sale (POS) System

Cash Register

Job description

Job Details

Level: Experienced

Job Location: Greenway Chrysler Dodge Jeep Ram of Rome - Rome, GA

Position Type: Full-Time/Part-Time

Salary Range: Undisclosed

Greenway CDJR Romeis hiring in our Service Department for Part time Cashier/Receptionists.

The Cashier/Receptionistanswers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she helps to setthe tone for our dealership's Service Department by being an outstanding listener and information source.

The Cashier/Receptionistcourteously and efficiently manages all service and repair transactions for our valued customers. He or she receives and processes payments for services rendered or parts and materials purchased, and completes estimates and invoices. This positionuses the appropriate software programs to record payment amounts and repair orders and to manage customer data, such as service historyand contact information. He or she may need to calculate materials charges, repair charges, and taxes and must understand various types of warranties.

The ideal candidate has a high school diploma or GED andprevious retail and/or customer service experience that includes money-handling and point-of-sale (POS) system experience. Automotive dealership experience preferred. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.

RESPONSIBILITIES:

• Greets all customers in a friendly, professional manner and helps identify, confirm, and resolve customer concerns
• Receives and processes payments for products and services
• Answer dealership group phones and directs calls as necessary
• Operates the complete POS system and other required software
• Accepts responsibility and accountability for his or her money drawer
• Coordinates questions and issues with the appropriate department personnel
• Handles customer complaints or escalates when necessary
• Attends all staff meetings, trainings, and educational classes as required
• Follows all safety and security procedures
• Performs other duties as assigned

QUALIFICATIONS:

• High school diploma or GED required
• Point-of-sale (cash register) and credit or debit card processing skills
• Strong math skills and the ability to handle financial transactions rapidly and accurately in a fast-paced environment
• Ability to multi task
• Neat, clean, and professional appearance
• Previous customer service or related experience preferred
• Helpful attitude and friendly demeanor
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Highly trustworthy and security conscious