Greenplum (Database+Analytics) consultant

Technogen; Washington (District of Columbia); On-site; Full time

Job summary

A small tech firm is seeking to hire a candidate with expertise in Greenplum and Hadoop. Candidates must have strong telecommunication knowledge and be able to communicate effectively with teams and customers. The role involves resolving technical problems across multiple platforms and working independently with various departments to achieve organizational goals. Applicants should be capable of understanding Call Center operations and maintaining composure in stressful situations.

Qualifications

• Strong knowledge of Greenplum and Hadoop.
• Ability to understand Call Center features and technologies.
• Knowledge of current telephony services.

Responsibilities

• Work independently with various department staff to accomplish goals.
• Communicate effectively with teams and customers.
• Resolve technical telecommunications problems with various vendors.

Skills

Greenplum

Hadoop

Effective communication

Telecommunications knowledge

Tools

Avaya

Cisco

Job description

• Contract

Company Description

TechnoGen, Inc. (formerly known as SYSCOM Technologies) is a Proven Leader in providing full IT Services, Software Development and Solutions for 12+ years. TechnoGen is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA,MD & Offshore development centers in India. We have successfully excuted 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.

TechnoGen leadership has experience guiding highly skilled and certified professionals delivering end to end IT and Business consulting services projects in public and commercial sectors across the globe.

Job Description

• Resources should be strong in Greenplum (Database+Analytics) and in Hadoop.

Additional Information

• Ability to work independently with various department staff, other state, local and federal agencies to accomplish goals and meet extensive deadlines.
• Knowledge of current Telephony services and Technologies.
• Knowledge of Avaya and/or Cisco platforms, call center features and operations.
• Ability to resolve technical telecommunications problems utilizing multiple vendors/contractors.
• Ability to communicate effectively, both verbally and in writing.
• Ability to function under pressure and maintain composure in chaotic situation to resolve service related issues.
• Understand Call Center features; such as, Automatic Call Distributions (ACD), Call Vectors, and Vector Directory numbers (VDN).
• Ability to develop work and call flows.
• Work with multiple network platforms, such as; WAN, WLAN, Security, Voice, and Video.
• Disseminate information effectively to all teams and customers.
• Understand a large and complex network environment.