GreenDrop Customer Service Attendant – Floater

Savers / Value Village; United States; On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Bundled health plans

Company-paid life insurance

401k with company matching

Paid time off

Mental health services

Job summary

Savers / Value Village is hiring a GreenDrop Attendant–Floater to support donor traffic and donation processing at our locations in the United States. You will interact with donors, assist with unloading donations, and help keep the site organized and clean.

The role is full-time with a set Sunday to Thursday schedule and requires the ability to lift up to 50 lbs and work outdoors in varying weather conditions. Training is provided to ensure excellent donor service.

Qualifications

• Ability to work in a fast-paced donation setting.
• Excellent interpersonal skills for donor interactions.
• Willingness to lift up to 50 lbs repeatedly.
• Ability to work outdoors in various weather conditions.

Responsibilities

• Greet donors warmly and process donations using the bin and iPad.
• Assist donors with donations and help unload vehicles.
• Organize donations in the stock room and keep areas clean.
• Maintain site cleanliness inside and outside the location.
• Assist truck driver during donation pickups.
• Follow manager directions and perform other duties as assigned.

Skills

Customer service

Donor interaction

Communication

Teamwork

Physical stamina

Tools

iPad

Job description

Description

Job Title: GreenDrop Attendant–Floater

Pay Range: $15.78- $$19.72

This is a FULL-TIME role—Set Schedule Sunday to Thursday

Who we are:

GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.

By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre‑owned items away from landfills and back into closets and homes for reuse.

GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at gogreendrop.com.

[Footnote disclosure: GreenDrop® is a for‑profit company and registered professional fundraiser where required.]

What you can expect:

• To work in a purpose‑driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
• We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

What you get:

Comprehensive onboarding and training from day one.

In‑house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

• Bundled health plans such as medical, Rx, dental and vision.
• Company‑paid life insurance for extra protection and peace of mind.
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

What you’ll be working on:

• The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
• The Site Attendant will lead by example and demonstrate our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions:

Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.

This includes but is not limited to the following:

• Always greet donors in a friendly manner, in full GreenDrop uniform.
• Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
• Assist donors with their donations and help to unload their vehicles.
• Wear a tablet holder while recording donor information on the company iPad.
• Assist truck driver during donation pick‑ups.
• Organize donations in the stock room.
• Maintain the cleanliness of the site, both inside and outside.
• Fill out supply orders to keep the site stocked with the necessary tools for job completion.
• Other duties assigned by the manager.
• Must be able to be on‑site during working hours.
• Must be able to perform essential job functions with or without reasonable accommodations.

What you have:

• Ability to work independently without continuous supervision.
• Have an outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50lbs continuously throughout the day.
• Ability to work in outside conditions within the different seasons.
• Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
• Must possess a strong ability to positively communicate and interact with donors, co‑workers, and management.

Minimum Age Requirements:

• Must be at least 18 years of age.

FLSA: Hourly

Travel: Between locations as needed.

Work Type/Location:

9459 Lorton Market St., Lorton, VA 22079

7011 Backlick Rd., Springfield, VA 22150

Savers/GreenDrop is an E-Verify employer