GreenDrop Customer Service Attendant

Savers; Marietta (GA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Bundled health plans

Company-paid life insurance

401k with company matching

Paid time off

Job summary

GreenDrop, part of the Savers family, is seeking a Site Attendant to support donors and keep the Marietta site running smoothly. You will greet donors, assist with donations, unload items, and manage stock in a fast-paced, eco-friendly environment.

The role requires on-site work Friday through Sunday 9:00am - 5:00pm, with the ability to lift up to 50lbs and interact positively with customers and team members. Training and onboarding are provided to help you succeed.

Qualifications

• Ability to work independently without continuous supervision.
• Outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Strong ability to positively communicate and interact with donors, co-workers, and management.

Responsibilities

• Greet donors in a friendly manner while in GreenDrop uniform.
• Engage with donors to assist in donations and use the bin.
• Assist donors with their donations and help unload their vehicles.
• Record donor information on the company iPad and maintain stock room organization.
• Maintain site cleanliness and manage supplies to keep the site operational.
• Perform other duties as assigned by the manager and work on-site during hours.

Skills

Independent work

Interpersonal skills

Customer service

Communication

Physical stamina

Job description

This has a set schedule: Friday, Saturday, Sunday 9:00am - 5:00pm

Who we are:

GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.

By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.

GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at gogreendrop.com.

[Footnote disclosure: GreenDrop® is a for-profit company and registered professional fundraiser where required.]

What you can expect:

• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
• We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

• Bundled health plans such as medical, Rx, dental and vision.
• Company-paid life insurance for extra protection and peace of mind.
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

What you’ll be working on:

• The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
• The Site Attendant will lead by example and demonstrate our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions:

Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.

This includes but is not limited to the following:

• Always greet donors in a friendly manner, in full GreenDrop uniform.
• Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
• Assist donors with their donations and help to unload their vehicles.
• Wear a tablet holder while recording donor information on the company iPad.
• Organize donations in the stock room.
• Maintain the cleanliness of the site, both inside and outside.
• Fill out supply orders to keep the site stocked with the necessary tools for job completion.
• Other duties assigned by the manager.
• Must be able to be on-site during working hours.
• Must be able to perform essential job functions with or without reasonable accommodations.

What you have:

• Ability to work independently without continuous supervision.
• Have an outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50lbs continuously throughout the day.
• Ability to work in outside conditions within the different seasons.
• Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
• Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
• Must be at least 18 years of age.

FLSA: Hourly

Savers/GreenDrop is an E-Verify employer