GreenDrop Customer Service Attendant - Floater

Jobvite, Inc.; Baltimore, Towson (MD, MD); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Paid time off

Annual bonus

Employee Assistance Program

Store merchandise discount up to 50%

Job summary

GreenDrop is expanding its team and seeking a Site Attendant to deliver exceptional service to donors at our Baltimore locations. You will greet donors, assist with donations, and help unload items while keeping the site clean and organized.

This hourly role requires independence, strong people skills, and the ability to lift up to 50 lbs. Expect a purpose-driven environment with competitive pay and opportunities for growth.

Qualifications

• Must be able to lift up to 50lbs on a regular basis.
• Ability to work independently and interact effectively with donors.
• Punctual, with a strong sense of urgency and initiative.

Responsibilities

• Greet donors in a friendly manner and assist with donations.
• Unload donations from donor vehicles and organize in stock room.
• Record donor information on the company iPad and maintain site cleanliness.
• Ensure on-site presence during working hours and follow company core values.

Job description

Pay Range: Our starting pay ranges from $16. 76 to $20. 95

Geographic & job eligibility rules may apply

Comprehensive coverage (medical/dental/vision) at a reasonable cost

Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)

Paid Time Off

Sick Pay

Vacation Pay

• Paid vacation time begins accruing on hire date
• Accrual rate ranges from .019 to .038 per regular hour worked

Holiday Pay

• Based on position and full-time/part-time status

Up to 50% off store merchandise

Flexible spending accounts

Use pre-tax dollars for eligible health and day care expenses

Employee Assistance Program (EAP)

A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance

Life insurance

Company provided peace of mind and the option to purchase a supplemental plan

Additional Benefits

Annual Bonus

Performance Merit Increases

Disability Insurance

Who we are:

GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.

By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.

GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at gogreendrop.com.

[Footnote disclosure: GreenDrop® is a for-profit company and registered professional fundraiser where required.]

What you can expect:

• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
• We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including :

• Bundled health plans such as medical, Rx, dental and vision.
• Company-paid life insurance for extra protection and peace of mind.
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

What you’ll be working on:

• The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
• The Site Attendant will lead by example and demonstrate our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions:

Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following:

• Always greet donors in a friendly manner, in full GreenDrop uniform.
• Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
• Assist donors with their donations and help to unload their vehicles.
• Wear a tablet holder while recording donor information on the company iPad.
• Organize donations in the stock room .
• Maintain the cleanliness of the site, both inside and outside.
• Fill out supply orders to keep the site stocked with the necessary tools for job completion.
• Other duties assigned by the manager.
• Must be able to be on-site during working hours.
• Must be able to perform essential job functions with or without reasonable accommodations.

What you have:

• Ability to work independently without continuous supervision.
• Have an outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50lbs continuously throughout the day.
• Ability to work in outside conditions within the different seasons.
• Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
• Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
• Must be at least 18 years of age.

FLSA: Hourly

Travel: Between locations as needed.

Work Type/Location:

8200 Perry Hall Blvd.,Baltimore, MD 21236

615 Bosley Ave.,Towson, MD 21204

Savers/GreenDrop is an E-Verify employer