GreenDrop Customer Service Attendant

Savers; West Hartford (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated Site Attendants to join their mission of providing exceptional service to donors. This role is vital in ensuring a positive experience for those donating lightly used clothing and household items. As part of a purpose-driven company, you will engage with the community, assist donors, and maintain site organization and cleanliness. With a focus on growth and development, you will receive comprehensive training and support to thrive in this rewarding position. Join a team that values respect, integrity, and a commitment to making a difference in the world.

Benefits

Bundled Health Plans

Company-Paid Life Insurance

401k Plan with Matching Contributions

Paid Time Off

Mental Health Services

Qualifications

• Ability to work independently and interact positively with donors.
• Strong desire to provide excellent service and maintain site cleanliness.

Responsibilities

• Greet donors in a friendly manner and assist with their donations.
• Organize donations and maintain cleanliness of the site.

Skills

Customer Service

Communication Skills

Teamwork

Physical Stamina

Education

High School Diploma

Job description

Supply Chain/LogisticsWest Hartford,Connecticut

GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.

By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.

GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com.

[Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.]

What you can expect:

• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
• We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

• Bundled health plans such as medical, Rx, dental and vision.
• Company-paid life insurance for extra protection and peace of mind.
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

What you’ll be working on:

• The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
• The Site Attendant will lead by example and demonstrate our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions:

Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.

This includes but is not limited to the following:

• Always greet donors in a friendly manner, in full GreenDrop uniform.
• Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
• Assist donors with their donations and help to unload their vehicles.
• Wear a tablet holder while recording donor information on the company iPad.
• Organize donations in the stock room.
• Maintain the cleanliness of the site, both inside and outside.
• Fill out supply orders to keep the site stocked with the necessary tools for job completion.
• Other duties assigned by the manager.
• Must be able to be on-site during working hours.
• Must be able to perform essential job functions with or without reasonable accommodations.

What you have:

• Ability to work independently without continuous supervision.
• Have an outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50lbs continuously throughout the day.
• Ability to work in outside conditions within the different seasons.
• Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
• Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
• Must be at least 18 years of age.

FLSA: Hourly

Travel: None

Work Type/Location: 176 Newington Road, West Hartford, CT 06110

Savers/GreenDrop is an E-Verify employer