GreenDrop Customer Service Attendant

Savers | Value Village; Manassas (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Team member discount

Savers University training

Flexible scheduling & PTO

Commuter benefits

Mental health services

Healthcare plans

401k match

Job summary

Savers | Value Village's GreenDrop site in Manassas, VA is hiring a dedicated GreenDrop Site Attendant for a full-time, Sunday-to-Thursday schedule. Pay ranges from $15.35 to $19.19 per hour and includes full-time benefits and onboarding.

As a key team member, you will greet donors, process donations, help unload vehicles, and maintain an organized, clean site while delivering outstanding donor service and upholding our core values.

Qualifications

• Able and willing to lift up to 50lbs continuously.
• Ability to work outdoors in various seasons.
• Strong interpersonal and donor service skills.
• On-site availability during scheduled hours.
• Must be at least 18 years old.
• Excellent communication with donors and team.

Responsibilities

• Provide exceptional service to donors daily.
• Lead by example and embody company values of respect, honesty, integrity, diversity, inclusion and safety.
• Greet donors in a friendly manner and process donations using the bin.
• Assist donors with donations and unload vehicles.
• Record donor information on the company iPad.
• Assist truck driver during donation pickups.
• Organize donations in the stock room and maintain site cleanliness.
• Fill out supply orders to keep the site stocked with necessary tools.
• Perform other duties as assigned by the manager.
• Be on-site during scheduled working hours.

Skills

Independent work

People skills

Customer service

Lift 50lbs

Outdoor work

Punctuality & urgency

Communication

Job description

Description

Job Title: GreenDrop Attendant

Pay Range: $15.35- $19.19

This is a FULL-TIME role—Set Schedule Sunday to Thursday

Who We Are

GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.

By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.

GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at gogreendrop.com.

[Footnote disclosure: GreenDrop® is a for-profit company and registered professional fundraiser where required.]

What You Can Expect

• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
• We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

What You Get

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

The Benefits

• A generous team member discount that allows you to enjoy great savings on one-of-a-kind finds in our stores.
• Training and development are delivered to every team member, giving you a head start from day 1, and setting you on a path for long-term growth within our company.
• Flexible scheduling and PTO to recharge and enjoy your life outside of work
• Commuter benefits that let you use tax-free money to pay for transit and parking expenses. The smartest way to get to work!
• Mental health services for your overall wellbeing, including on-demand care options and employee assistance programs
• Healthcare plans including medical, Rx, dental, and vision*
• Company-paid life insurance for extra protection and peace of mind*
• 401k match to invest in your financial future and contribute to retirement savings. The longer you continue as a team member, the larger the investment.*
• Available for full-time team members

What You’ll Be Working On

• The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
• The Site Attendant will lead by example and demonstrate our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions

Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.

This Includes But Is Not Limited To The Following

• Always greet donors in a friendly manner, in full GreenDrop uniform.
• Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
• Assist donors with their donations and help to unload their vehicles.
• Wear a tablet holder while recording donor information on the company iPad.
• Assist truck driver during donation pick‑ups.
• Organize donations in the stock room.
• Maintain the cleanliness of the site, both inside and outside.
• Fill out supply orders to keep the site stocked with the necessary tools for job completion.
• Other duties assigned by the manager.
• Must be able to be on‑site during working hours.
• Must be able to perform essential job functions with or without reasonable accommodations.

What You Have

• Ability to work independently without continuous supervision.
• Have an outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50lbs continuously throughout the day.
• Ability to work in outside conditions within the different seasons.
• Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
• Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.

Minimum Age Requirements

• Must be at least 18 years of age.

FLSA: Hourly

Travel: No travel required.

Work Type/Location: 12841 Galveston Court, Manassas, VA 20112

Savers is an E-Verify company