GRC Pre-Sales Consultant / Solutions Engineer – EMEA

United States Digital Space LLC; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Industry-competitive salary and equity

Medical, dental, and vision benefits

Remote workspace stipend

25 days annual leave and holidays

Job summary

United States Digital Space LLC is seeking a Solutions Engineer to guide customers toward clarity, feasibility, and alignment on end-to-end GRC solutions. You’ll work with prospects and customers, ensuring technical fit and delivering tailored demonstrations.

The role is based in in our London or Dublin offices with an office-centric hybrid schedule, with in-person days on Tue, Wed, Thu. We seek candidates with cloud, security, and compliance experience who can communicate complex concepts

Qualifications

• 5+ years of customer-facing, technical experience in solutions engineering or equivalent
• Experience with B2B SaaS and GRC domains is a plus
• Strong ability to articulate complex technical concepts to non-technical stakeholders

Responsibilities

• Serve as the strategic technical voice for prospects and customers
• Lead discovery, qualification, and alignment of technical requirements
• Validate feasibility and guide stakeholders toward a clear delivery path
• Deliver tailored demonstrations showing how GRC programs are automated and integrated
• Collaborate with Account Executives to drive deal progression
• Coordinate a smooth post-sale handoff to the delivery team
• Provide market feedback to Product to prioritise functionality
• Support customers during trials and maintain ongoing engagement

Skills

Strategic thinker

Strong communication

Customer-focused

Deal shaping

Cloud platforms

Scripting basics

Tools

AWS

Google Cloud

Azure

REST APIs

Job description

At the company, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. the company has a kind and talented team, and while some have prior security experience, many have been successful at the company without it.

As a Solutions Engineer, you’ll serve as a trusted technical voice, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution. Because the company is the platform our customers rely on to build and run their GRC programmes, this is a natural next step for GRC professionals, programme managers, auditors, and compliance practitioners who want to apply their domain expertise in a strategic, customer-facing pre-sales role.

You’ll be an integral part of the Sales team, working to ensure technical fit and create innovative solutions for our customers. Your attention to detail, focused on customer needs, will ultimately improve retention and overall success.

This role will be based from our London office or Dublin office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday.

GRC practitioners are especially encouraged to apply-whether you’ve managed GRC programmes in-house, audited them as an internal or external auditor, or helped customers meet their GRC programme needs at a GRC vendor, you’ll bring exactly the customer empathy and domain fluency this role thrives on.

What you’ll do as a Solutions Engineer at the company:

• Serve as a strategic sales partner, owning the technical relationship with prospects and customers.

• Strategic Discovery and Deal Qualification: Partner with Account Executives to uncover technical, operational, and business pain points, validating use cases and aligning solutions to measurable customer impact and urgency.

• Secure the Solution Win and Alignment: Validate technical feasibility, drive clarity on success criteria, and guide stakeholders toward a shared vision for the end-to‑end solution (The Solution Win: Desirable, Viable, and Aligned).

• High‑Impact Technical Validation: Deliver tailored, narrative‑driven demonstrations that showcase how the company solves the customer’s specific problem, including how the company automates and operationalises their GRC programmes across frameworks such as SOC 2, ISO 27001, and HIPAA. Validate the feasibility of standard and semi‑complex integrations and confirm alignment with customer environments, workflows, and architectures.

• Solution Strategy and Deal Shaping: Partner with the Account Executive to align the customer’s success criteria with the company’s unique strengths, proactively surface technical risks, and propose clear pathways to ensure focused deal progression and mutual success.

• Post‑Sale Handoff and Continuity: Ensure a seamless transition to the post‑sales team by creating and completing a handoff document that captures the finalised solution design, expectations, and any known risks or constraints.

• Cross‑Functional Feedback: Act as a trusted technical voice, listening carefully to customers to provide structured market feedback to the Product team to prioritise functionality and drive sales opportunities.

• Support customers throughout their trial process with the company.

• Cultivate an environment of teamwork, openness, creativity, and continuous improvement.

How to be successful in this role:

• Must be able to work in our London office 3 days a week (Tuesday, Wednesday and Thursday).

• Have 5+ years of customer‑facing, technical experience as a solutions engineer, sales engineer, GRC consultant, or equivalent customer‑facing role, including previous B2B SaaS experience.

• Strategic Problem Solver: Possess deep technical proficiency to identify and validate technical, operational, and business pain points, driving clarity on solution requirements (Viable Solution Win).

• Exceptional Communicator: Exhibit outstanding communication, storytelling, and active listening abilities, capable of delivering tailored, high‑impact demonstrations that reinforce the sales narrative (Command of the Message).

• Customer‑Centric Advocate: Lead with empathy and curiosity, focusing on strategic discovery to uncover the why and urgency behind customer needs and tying every technical detail to measurable buyer impact (Desirable Solution Win).

• Collaborative Deal Shaper: Work in lockstep with Account Executives on deal strategy, proactively strengthening qualification and guiding stakeholders toward alignment on a clear delivery path (Aligned Solution Win).

• Have hands‑on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture.

• Be detail‑oriented and organised, with strong project management skills.

• Have general knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills.

• Be familiar with REST API development and service integrations is a plus.

• Ideally have prior experience in the cybersecurity, GRC (governance, risk, and compliance), or audit space.

• Open to using AI to amplify their skills and strengthen their work – demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

What you can expect as a the company’n:

• Industry-competitive salary and equity

• 100% covered medical, dental, and vision benefits with dependents coverage

• 16 weeks paid Parental Leave for all new parents Health & wellness stipend

• Remote workspace, internet, and mobile phone stipend

• Commuter benefits for team members who attend the office

• Pension matching

• 25 days of Annual Leave per year and unlimited sick time

• 8 company-paid holidays

• Virtual team building activities, lunch and learns, and other company-wide events!

• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

At the company, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About the company

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. The company was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous - not just a point-in-time check - is essential. Thousands of companies rely on the company to build, maintain and demonstrate their trust - all in a way that’s real-time and transparent.