Graphics Service Manager

Belmark; De Pere (WI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health and Dental plan with Wellness

FREE On-site Health Clinic

Flexible Spending Account

Company funded Life Insurance Policy

401(k) and Profit Sharing Plan with 6%

Paid vacation and personal time

Paid holidays beginning day one

Employee Assistance Program

Free On-site Fitness Center

Job summary

Belmark is seeking a Graphics Service Manager to lead a high-performing graphics team focused on quality, speed, and customer experience. You will oversee workflows, process improvements, onboarding of customers and vendors, and print quality standards across units.

The ideal candidate has a bachelor's degree (or equivalent) and 3–5 years in graphics with proficiency in Adobe Creative Suite, Esko Automation Engine, and WebCenter, plus knowledge of flexographic, offset, and digital printing.

Qualifications

• Bachelor's degree or equivalent experience.
• 3–5 years in graphics, color correction, or related industry.
• Proficiency with Adobe Creative Suite, Esko Automation Engine, WebCenter.
• Knowledge of flexographic, offset, and digital printing.
• Strong leadership and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead and develop the Graphics Service team to achieve goals related to quality, accuracy, speed, productivity, and customer experience.
• Drive continuous improvement initiatives and establish best practices, workflows, and standard operating procedures.
• Partner with internal teams, customers, and vendors to ensure efficient graphics approvals and onboarding processes.
• Serve as the primary technical resource for graphics workflows, print specifications, and process optimization.
• Oversee staffing, employee development, performance management, and training within the department.
• Collaborate with leadership on strategic planning and departmental initiatives.
• Support issue resolution, urgent customer requests, CAPA investigations, and quality management programs.
• Ensure compliance with safety, food safety, and quality standards.
• Support customer press approvals, presentations, and other business-related activities as needed.
• Occasional travel, overtime, or weekend work may be required.

Skills

Graphic production

Leadership

Process improvement

Customer onboarding

Team development

Education

Bachelor's degree or equivalent

Tools

Adobe Creative Suite

Esko Automation Engine

WebCenter

Job description

The Graphics Service Manager is responsible for leading a high-performing graphics team focused on delivering exceptional customer experiences through quality, speed, and efficiency. This role oversees graphics workflows, process improvement initiatives, team development, customer and vendor onboarding, and print quality standards across multiple business units. The ideal candidate is a strong leader with expertise in graphic production, print technologies, and continuous improvement.

*A pre-employment drug test is required if offered the position.

Key Responsibilities

• Lead and develop the Graphics Service team to achieve goals related to quality, accuracy, speed, productivity, and customer experience.
• Drive continuous improvement initiatives and establish best practices, workflows, and standard operating procedures.
• Partner with internal teams, customers, and vendors to ensure efficient graphics approvals and onboarding processes.
• Serve as the primary technical resource for graphics workflows, print specifications, and process optimization.
• Oversee staffing, employee development, performance management, and training within the department.
• Collaborate with leadership on strategic planning and departmental initiatives.
• Support issue resolution, urgent customer requests, CAPA investigations, and quality management programs.
• Ensure compliance with safety, food safety, and quality standards.
• Support customer press approvals, presentations, and other business-related activities as needed.
• Occasional travel, overtime, or weekend work may be required.

Qualifications

• Bachelor's degree or equivalent experience; 3 to 5 years of graphics, color correction, or related industry experience preferred.
• Proficiency with Adobe Creative Suite, Esko Automation Engine, WebCenter, and related graphics software.
• Strong knowledge of graphic design principles, typography, layout composition, and print production processes.
• Experience with flexographic, offset, and digital printing; expanded gamut printing knowledge preferred.
• Understanding of manufacturing and print equipment, including presses, laminators, rewinders, and converting equipment.
• Proven leadership, team development, and interpersonal communication skills.
• Strong problem-solving, decision-making, and conflict resolution abilities.
• Ability to manage multiple priorities, meet deadlines, and drive results in a fast-paced environment.
• Proficiency with PC and Mac operating systems and business software applications.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to distinguish colors and visually evaluate graphics and print quality.

Great Benefits for the entire family!

• Health, Dental plan with Wellness discount
• FREE On-site Health Clinic
• Flexible Spending Account
• Company funded Life Insurance Policy
• 401(k) and Profit Sharing Plan with 6% match
• Paid vacation AND personal time
• Paid holidays beginning day one
• Employee Assistance Program
• Free On-site Fitness Center

Non-sales job postings are limited to residents in the states of Wisconsin and Arizona only.

Belmark is an Equal Opportunity Employer. Eligibility for internal transfers is based on completion of required trainings, overall performance, attendance record, qualifications, and tenure in your current position.